Program Manager

Overview:


TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide.


Title: Program Manager
Duration: 6+ Months
Location: New York City, NY
Work Type: Remote
Job Type: Temporary Assignment

Job Description:

• The Monetization Incentives Operations team is seeking a highly motivated and experienced Program Manager to join our team. The Program Manager will play a critical role in overseeing the end-to-end execution of complex operational initiatives for Client's deal registration program. The ideal candidate possesses exceptional communication and organizational skills and thrives in a dynamic, fast-paced environment delivering against tight deadlines.
• The position requires strong Project Management skill and ability to drive results working with partners across business and technical teams. Understanding of enterprise sales processes will be of added advantage.

Role Responsibilities (including, but not limited to):

• Oversee project deliverables, proactively identify and mitigate risks, and drive timely resolution of issues to ensure successful project outcomes.
• Partner with various cross-functional teams like Compliance, Marketing, Sales, Partnerships, Engineering, and Legal to deliver programs and identify opportunities for process improvements.
• Collaborate with technical stakeholders to translate business plans into tangible solutions that drive automation to our programs, including input on technical feasibility and trade-offs, project coordination, and tracking key execution milestones.
• Develop internal & external communication, reports, collaterals needed for successful program execution.
• Manage inbound from internal and external stakeholders - questions, queries & escalations.
• Analyze and interpret complex data sets to identify trends, opportunities, and challenges, and develop actionable recommendations to drive business outcomes and improve program effectiveness.

Performance Evaluation:

• Performance will be evaluated based on on-time delivery of project milestones, quality of stakeholder communications (oral & written), accuracy and impact of data-driven recommendations, and the ability to operate independently with minimal supervision. Attention to detail, exceptional documentation and analytical ability

Minimum Qualifications:

• Strong operational background (5+ years' experience) - bringing teams and functions together to increase efficiency.
• Demonstrated experience collaborating with technical teams, including Engineering, PM, and Data Engineering, to deliver measurable results.
• Demonstrated ability to think beyond the immediate task and evaluate how work affects adjacent processes, teams, and systems
• Strong verbal and written communication skills with keen attention to detail.
• Strong analytical and problem-solving skills with demonstrated ability to use data to develop meaningful insights and implement strategic initiatives
• Advanced Excel, Google Sheets, and Google Slide skills

Preferred Qualifications:

• Experience with deal registration processes and partner programs, particularly in a tech, SaaS, or platform-based company.
• Familiarity with enterprise sales cycles, including partner-led and direct sales motions.
• Strong understanding of CRM systems (Salesforce preferred) and deal registration tools.
• Proven experience in Deal Desk, Incentives, and/or Sales Operations, with a strong understanding of deal structuring, incentive program design, and sales process optimization.
• Experience working in a matrix structure within a globally operating organization.

Soft-Skills:

• Self-starter, comfortable prioritizing work streams and communicating these priorities to leadership and stakeholders
• Diligent and meticulous in work product, with a commitment to accuracy and completeness that others can rely on without second-guessing
• Ability to connect the dots with little supervision
• Clear, effective communicator who builds trust and alignment across teams
• Ability to handle the pace and ambiguity that comes with working in a rapidly evolving environment.

TekWissen® Group is an equal opportunity employer supporting workforce diversity.