Catering Lead

Team Manager Position at Panera Bread

Our Panera Bread cafes are upscale, friendly cafes which feature baked breads and pastries. We serve made-to-order soups, salads and sandwiches as well as specialty espresso beverages.

No fryers and no late nights. We're known for our artisan breads, quality soups, salads and sandwiches which results in a grease and alcohol-free environment for our associates. As a manager, this means no late nights, but we do hope you're a morning person.

Managers at our growing cafes supervise up to 75 staff members to ensure a top-quality service experience for our guests.

As a Team Manager at Panera Bread, you would be responsible for providing outstanding leadership to your team. You should be passionate about the industry, inspiring others, coaching, counseling, creating a profitable environment, and delivering an exceptional customer experience. Our managers must maintain high standards of restaurant cleanliness, sanitation, food quality and safety, and facility management. At Panera Bread, warmth is our business. It's what we do best. We look for like-minded individuals who are ready to surround themselves with fresh food and great people.

We are looking for experienced restaurant professionals with a steady, stable employment track record, attention to detail, and outstanding interpersonal skills. This is an outstanding opportunity to join a rapidly growing concept.

Essential Duties and Responsibilities

• Process, prepare and deliver orders to the client.
• Assists in organizing a team of employees, when needed, to execute large catering orders.
• Providing excellent customer service by following up with customers after an order has been complete. Promptly follows up on all customer calls and requests in an efficient and expedient manner.
• Manages existing accounts to ensure ongoing repeat catering sales.
• Works closely with café teams as well as with the Regional Catering Sales Manager to uncover and pursue additional business.
• Creates a targeted game plan for increasing catering sales. This involves strategic planning, cold calling, presentation skills and effective closing sales techniques.
• Utilizes Outlook Calendar as well as other online resources to maximize organization, game plan and follow up.
• Ability to effectively communicate via email.

Education and Experience

• High School degree or equivalent
• Excellent organization, customer service and time management skills
• Enthusiasm, energy and a positive attitude
• Work well under pressure and be able to work with a diverse group of people
• Proven track record of success
• Have a valid driver's license and reliable transportation.
• Reference checks

Perks for our employees:

• Competitive hourly rate including tips.
• Flexible work schedules
• Meal Discounts
• Health Benefits
• Development opportunities

Physical Standards:

• Must be able to stand and exert well-paced mobility for up to ten (10) hours in length.
• Must have the ability to safely lift pots, pans, glassware, boxes, etc. up to 50 pounds in weight.
• Must be able to read and write to facilitate communication.
• Must possess finger and hand dexterity for using small tools and equipment.

The associate is responsible for performing the essential responsibilities of this position with or without reasonable accommodation. The associate should notify Flynn Panera of any reasonable accommodation requests and may need to provide supporting medical documentation. This job description may not list all duties for this position and the associate in this position may be required to perform other duties to meet business needs. Flynn Panera, reserves the right to revise this job description at any time. This job description is not a contract for employment, and either the associate or Flynn Panera may terminate employment at any time.

Flynn Panera is a growing franchise within Flynn Group that offers stability, opportunity for advancement as well as a great environment, training and benefits. We are committed to helping each employee work and live to their fullest potential within a culture you won't want to quit!

Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!