Business Operations Specialist

To enhance operational efficiency in cardiac monitoring, the full-time Business Operations Specialist will manage patient compliance monitoring, oversee overdue patient outreach, and ensure data accuracy while working remotely. Key responsibilities Monitor and report on patient compliance across clinics, producing recurring compliance reports and developing strategies to improve engagement Track overdue patients and unsigned reports, driving reconnection efforts and resolving aging backlogs with Customer Success Analyze platform operational data to identify trends and inefficiencies, investigating data integrity issues and recommending enhancements Required qualifications Experience in healthcare operations or related field Proficiency in data analysis and reporting tools Technical expertise with Cardiac Implantable Electronic Devices (CIED) and EHR systems Strong understanding of compliance and regulatory requirements, including HIPAA Ability to develop training materials and support clinic enablement initiatives