Stock Lead, RFM

Job Description

Job Description

Position Title: Stock Lead

Department: Retail – Sales

Reports to: Store Manager

Classification: Hourly (Non-Exempt)

Schedule: Sporadic Part-time Hours

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COMPANY PROFILE

Fragrance.com is a worldwide leading beauty e-commerce company created to provide the public with access to the largest inventory of genuine, brand name fragrances, skincare, candles, aromatherapy and more.

Job Overview: The Stock Lead plays a key role in ensuring smooth and efficient store operations, driving product availability and maintaining high standards of presentation. This position combines inventory management, customer service, and operational oversight, with a strong emphasis on collaboration with the sales team and leadership on the sales floor.

RESPONSIBILITIES:

• Demonstrate deep product knowledge and utilize sales strategies to drive performance.
• Provide coverage on the sales floor and assist with customer needs as required.
• Open and close the store, ensuring all operational tasks are completed.
• Inspect merchandise for damage or imperfections, logging and handling defective items per store policy.
• Manage inventory processes, including logging items, following shipment procedures, and organizing stock in both on-site and off-site storage areas.
• Stock and replenish sales floor displays (shelves, racks, etc.) with new products, ensuring visual standards are met.
• Dispose of packaging materials and empty boxes, maintaining a tidy environment.
• Monitor and address shipment discrepancies, logging them as needed for resolution.
• Maintain awareness of sales promotions and product knowledge to assist customers and meet store targets.
• Collaborate with the Presentation Manager to adjust front-of-house displays for new arrivals and seasonal changes.
• Ensure back-of-house areas are organized, clean, and compliant with operational standards.
• Operate the computerized register system and assist with general store tasks and customer transactions.
• Assist in training new team members and contribute to a positive team dynamic.
• Take initiative to work independently and handle other duties as required to ensure smooth store operations.
• Adapt and pivot to act as Manager on Duty (MOD) when needed, providing leadership, handling customer concerns, and ensuring smooth store operations.

REQUIRED KNOWLEDGE AND SKILLS:

• Previous retail or stock management experience, ideally in a fast-paced environment.
• Strong organizational skills with an exceptional attention to detail.
• Ability to manage multiple tasks effectively and thrive under pressure.
• Excellent verbal and written communication skills, with strong problem-solving abilities.
• Flexible schedule with a willingness to work nights, weekends, and holidays as needed.
• Comfortable working with diverse clients and team members.
• Proficiency in MS Excel for logging shipment discrepancies and inventory management.

PREFERRED, BUT NOT REQUIRED:

• Experience with Point of Sale (POS) systems and Microsoft Outlook/email.

PHYSICAL REQUIREMENTS:

• Ability to lift boxes weighing at least 40lbs

LIMITATIONS AND DISCLAIMER

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

**This is a direct hire. No agencies or recruiters please**

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Fragrance.com is firmly committed to the principle of equal employment opportunity. Fragrance.com offers employment opportunities without regard to race, color, sex, age, religion, national origin, disability, U.S. military and or other prohibited bases of discrimination, both state and local. All aspects of the employment relationship (including recruiting, hiring, training, working conditions, compensation, promotion, discipline, and termination) are subject to this policy.