Merchandiser/Sales Representative

Job Description

Job Description

Role Overview:
This dynamic role combines the responsibilities of a delivery driver and sales representative. You’ll manage product distribution, build relationships with key retail decision-makers, and increase 3C’s presence in stores through merchandising, strategic product placement, and upselling. You will be tasked with maximizing sales while driving customer satisfaction with face-to-face engagement, all while ensuring product availability and inventory management.

Key Responsibilities:

Logistics & Route Management:

• Stock your delivery vehicle each morning with the optimal product mix based on route and customer needs.
• Execute a daily route with pre-scheduled appointments to meet sales goals and ensure product delivery accuracy.
• Capture detailed notes on each customer interaction and enter data into HubSpot for real-time tracking.
• Address customer needs by adjusting inventory and creating action plans for products that need to be replenished.
• Communicate effectively with internal teams to ensure customer demand is met, even if items are not immediately available.

Sales & Customer Engagement:

• Expand 3C’s footprint by acquiring new customers, increasing product placement in stores, and utilizing in-store POS displays for maximum visibility.
• Promote our high-growth product portfolio by showcasing the value of 3C products and differentiating them from competitors.
• Build strong, lasting relationships with customers, fostering repeat business and customer loyalty.
• Identify opportunities to drive sales within your route by upselling, cross-selling, and capitalizing on new product launches.
• Utilize in-store sampling, promotions, and product displays to drive impulse purchases and trial.

Compliance & Operational Excellence:

• Follow all company policies, safety procedures, and legal regulations to ensure smooth and efficient operations.
• Maintain the company vehicle in top condition by performing regular checks and basic maintenance.

Performance Metrics:

• Route Execution Timeliness: Achieve high completion rates for store calls and deliveries.
• Expansion of Distribution Points (PODs): Measure success in increasing revenue through upselling and repeat sales.
• Client Satisfaction: Gather feedback on delivery and professionalism to continuously improve service quality.
• Operational Efficiency: Ensure timely documentation of inventory, sales, and customer feedback.

With a proven track record of innovation and research, we are pioneering the way in one of the fastest growing market segments in the country. CBD sales in the U.S. hit $5.3 billion in 2021, a massive number just after help-derived cannabinoids were federally legalized with the passage of the 2018 farm bill. The growth is only expected to accelerate, with two notable forecasts projecting a U.S. market of $15 billion to more than $20 billion by 2024 and 2025 respectively. Join the team today!

Company Description

With a proven track record of innovation and research, we are pioneering the way in one of the fastest growing market segments in the country. CBD sales in the U.S. hit $5.3 billion in 2021, a massive number just after help-derived cannabinoids were federally legalized with the passage of the 2018 farm bill. The growth is only expected to accelerate, with two notable forecasts projecting a U.S. market of $15 billion to more than $20 billion by 2024 and 2025 respectively. Join the team today!