Maintenance Technician

The Service Technician Support, Level 2 is an Intermediate / Journey Level maintenance technician. This position performs a broad range of complex repairs with minimal supervision. Primary focus is on core maintenance, troubleshooting, and intermediate repairs. Key Responsibilities Diagnosing and repairing HVAC units, household appliances (fridges, stoves, dishwashers), and electrical systems Performing a range of plumbing repairs, such as repairing faucets, toilets, and drains Handling "make-ready" duties and inspecting vacant units for rent-readiness Providing technical direction to Level 1 staff Participating in on-call rotations for after-hours emergencies General grounds maintenance and repairs, such as cleaning common areas and assisting with trash removal, curb painting, etc. Follow company safety procedures and appearance standards Required Skills/Qualifications Previous experience (usually 1–3 years) with Intermediate knowledge of plumbing, electrical, and HVAC Strong quality and deadline orientation Preferred Qualifications EPA certification Type I, II, or Universal CPO preferred in some portfolios High school diploma; trade school or some college Bilingual communication ability where useful for the properties Communication Skills Ability to explain technical issues and next steps to residents in simple, clear language Interdepartmental communication with leasing teams to update them on apartment turnover and service request status Communicate directly with residents during emergency calls and appropriately respond to on-call scenarios independently. Technology Skills Use of work order software (e.g., SmartRent) to document service request status, review repair histories, and track inventory Proficiency with HVAC diagnostic tools, pressure gauges, and charging equipment Understanding and troubleshooting digital, programmable thermostats Using digital tools for basic troubleshooting, such as electronic multimeters for checking voltage Physical/Work Requirements Frequent bending, lifting, walking, standing, and outdoor work Emergency/weekend support is required Ability to lift 50 lbs Equal Employment Opportunity We evaluate all candidates based on merit, without any discrimination based on race, color, religion, sex, age, disability, sexual orientation, national origin, or any other category protected by law. As an equal opportunity employer, we are devoted to creating an inclusive hiring process. We actively work to eliminate barriers and provide reasonable accommodations to qualified individuals with disabilities. Our goal is to provide fair opportunities and access throughout the recruitment, hiring, and employment experience. #J-18808-Ljbffr