Business Analyst

This listing closes on 6/25/2026 at 7:47 AM Central Time (US & Canada).

Employer

Harris County

Salary

Depends on Qualifications

Location

Houston, TX

Job Type

Regular Full-time

Job Number

16697

Department

Universal Services

Opening Date

05/19/2026

Closing Date

6/25/2026 at 7:47 AM Central Time (US & Canada)

Max Number of Applicants

200

• Description
• Benefits
• Questions

Position Description

About Harris County and Universal Services:

Harris County Universal Services is transforming the way the County does business and seeking a Business Analyst to join our team.

Universal Services is the enterprise IT solutions center for the departments and offices of Harris County, providing Information Technology, Public Safety and Justice Technologies, 311 Constituent Engagement Services, Fleet Services, and Records and Information Governance Services.

Harris County is the third largest and most diverse county in the nation, with a population of more than 4.7 million. Harris County Commissioners Court, the County's governing body, directs a budget of more than $4 billion providing essential services including flood control, infrastructure, healthcare, housing, and justice administration.

This is a great time to join Universal Services as we enhance critical services to Harris County residents and internal customers.

Position Overview:

Works closely with senior & intermediate business analysts, and team members to understand business requirements that drive the analysis and design of quality technical solutions. These solutions must be aligned with business and IT strategies and comply with the organization's architectural standards. Involved in the full systems life cycle to support capture and review of requirements documentation and analysis. Competent to work under the direction of more seasoned team members and adhere to project standards and guidelines. Consults with team members for review and accuracy of artifacts.

Requires a minimum of 2 years in experience in systems analysis and design. Exposure to development, quality assurance, and integration methodologies is a plus. Under general direction, formulates and defines systems scope and objectives based on both user needs and a good understanding of applicable business systems and industry requirements.

Job Duties:

• Assist in gathering and documenting requirements from stakeholders.

• Conduct basic process analysis and help identify improvement opportunities.

• Support development teams with clarifications on documented requirements.

• Create simple documentation such as use cases, flowcharts, or meeting notes.

• Learn to use tools such as Azure DevOps, JIRA, or similar work tracking platforms.

• Participate in user testing, data validation, and user acceptance processes.

• All other duties as assigned.

Harris County is an Equal Opportunity Employer If you need special services or accommodations, please call View phone number on click.appcast.io or email View email address on click.appcast.io . This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.

Requirements

Education:

• Associate Degree in Business, IT or related field.

Experience:

• Two years of related experience.

Knowledge, Skill & Abilities:

• Must possess excellent interpersonal and written/oral communication skills.

• The ability to interact with various staff during project assignments.

• Strong knowledge of personal computers and various software, specifically Microsoft Office.

NOTE : Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.

Preferences

Education:

• Bachelor's Degree in Computer Science, Information Systems, or another related field preferred.

Experience:

• Local Government or Justice experience

• Technical Writing experience

• Knowledge of workflow diagramming and use case documentation

• Exposure to Agile or Scrum Methodology

General Information

Position Type and Typical Hours of Work:

• Regular Full-time | 40 hours a week

• May be required to work more than forty hours during the workweek or on weekends when special projects or deadlines need to be met.

Working Conditions:

• Travel required: Travel within Harris County to customer locations may be required.

• Working from home: Employees are required to work on site a minimum number of 3 days or as needed.

Employment may be contingent on passing a drug screen and meeting other standards. Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.

HARRIS COUNTY EMPLOYEE BENEFITS

Harris County offers a highly competitive benefits program, featuring a comprehensive group health plan and defined benefit retirement plan.

The following benefits are offered only to Harris County employees in regular (full-time) positions:

Health & Wellness Benefits

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Wellness Plan
• Life Insurance
• Long-Term Disability (LTD) Insurance
• Employee Assistance Program (EAP)
• Healthcare Flexible Spending Account
• Dependent Care Flexible Spending Account

Paid Time Off (PTO)

• Ten (10) days of vacation leave per year (accrual rate increases after 5 years of service)
• Eleven (11) County-observed holidays
• One (1) floating holiday per year
• Paid Parental Leave*
• Sick Leave

Retirement Savings Benefit

• 457 Deferred Compensation Plan

The following benefits are available to Harris County employees in full-time and select part-time positions:

• Professional learning & development opportunities
• Retirement pension (TCDRS defined benefit plan)
• Flexible work schedule*
• METRO RideSponsor Program*

* Participation may vary by County department. The employee benefits plans of Harris County are extended to all eligible participants across various departments with the exception of the Harris County Community Supervision and Corrections Department, for which the cited Health & Wellness Benefits are administered through the State of Texas.

In accordance with the Harris County Personnel Regulations, group health and related benefits are subject to amendment or discontinuance at any time. Harris County Commissioners Court reserves the right to make benefit modifications on the County's behalf as needed.

For plan details, visit the Harris County Benefits & Wellness website:

01 Which of the following best describes your highest level of education completed as it relates to this position?

• High School or GED diploma
• Associate Degree
• Bachelor's Degree
• Master's Degree or higher
• None of the above

02 If you selected a college degree in response to the previous question, which of the following best describes your major?

• Computer Science
• Information Systems
• Business
• Information Technology
• Other Related Field
• Unrelated Field
• N/A; No Degree

03 Please describe your educational background including level of education completed, area of study and completed major and minor programs. 04 Which of the following best describes your verifiable related experience? (To be considered, qualifying experience must be documented in your application's employment history)

• Less than two (2) years
• Two (2) years but less than three (3) years
• Three (3) years but less than four (4) years
• Four (4) years or more
• I do not have this experience

05 Please provide the dates of employment during which you obtained experience working in a related field. Provide the month and year that began and ended the experience [ Example: "January 2020 - December 2025" ] If this experience is not clearly documented in the Work Experience section, your application will be disqualified. If you do not have this experience, type "N/A" in the space provided. 06 Do you have Local Government or Justice experience?

• Yes
• No

07 Do you have Technical Writing experience?

• Yes
• No

08 Which of the following describes your level of proficiency using a personal computer and common office software such as MS Office Suite (Word, Excel, PowerPoint, and Outlook). Please select your level of proficiency based on the following descriptions: Advanced: A person with this level of skills is able to produce very large, complex formal documents that require a table of contents, footnotes, endnotes, bookmarks, and other special elements; a wide range of graphic effects, and use advanced techniques for analyzing and manipulating data. Has full mastery of Macro commands and skills to tie the objects together into a cohesive system by using Macros and Visual Basic for Applications code. Makes interactive presentations by using hyperlinks and action buttons. Intermediate: A person with this level of skills is able to customize toolbars, import and insert graphs, embed Excel data, and elaborate reports. Understands the concepts of databases and is able to work with charts and to use the list management capabilities of Excel. Able to use complex query techniques, create efficient forms and reports, and create Macros to automate these forms. Makes interactive presentations by using hyperlinks and action buttons. Basic: A person with this level of skills is able to use basic formatting, editing, printing functions, and understands the document page setup. Has the ability to enter and correct data, modify a workbook, format a worksheet, and use printing functions. Understands the different database concepts and structures and is familiar with data validation and is able to create a simple presentation in PowerPoint, run it, and print it. Entry Level: A person with this level of skills has the ability to open, create, save and modify documents in Word, send and receive email in Outlook and create spreadsheets in Excel. Format documents for printing, comfortable using the printer menu to preview documents. Has ability to change the font, the margins, insert or delete pages and use the built-in spellchecker and grammar check.

• Advanced
• Intermediate
• Basic
• Entry Level
• Not proficient

* Required Question

Employer

Harris County

Address

1111 Fannin St Ste. 600 Houston, Texas, 77002

Phone

View phone number on click.appcast.io

Website