Project Manager II- Retail

Project Manager II

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Project Manager II within PNC's Technology organization, you will be based in Pittsburgh, PA, Dallas, TX, Cleveland, OH or Birmingham, AL. The Project Manager II will lead complex, cross-functional initiatives within our Retail Technology organization. This role is responsible for planning, executing, and delivering technology projects that enhance retail platforms, improve operational efficiency, and support strategic business goals.

Key Responsibilities:

• Lead the end-to-end delivery of medium-to-large technology projects within the retail domain.
• Develop project charters, schedules, resource plans, status reports, and risk/issue logs.
• Drive project execution using Agile, hybrid, or traditional project management methodologies depending on project needs.
• Facilitate sprint planning, daily standups, retrospectives, and cross-team coordination as needed.
• Partner with business partners and stakeholders to define requirements and ensure alignment with business strategy.
• Translate complex business requirements into actionable technology workstreams.
• Ensure all technology changes meet regulatory, risk, and compliance requirements specific to retail.
• Serve as the primary point of contact for project updates, timelines, and escalations.
• Present project status to senior leaders and business stakeholders.
• Navigate competing priorities and guide teams toward effective decision-making.
• Proactively identify risks, dependencies, and constraints impacting delivery.
• Implement mitigation strategies and facilitate resolution across multiple teams.
• Ensure adherence to governance, audit, and regulatory standards.

Qualifications:

• Experience managing technology projects in complex, matrixed environments.

• Demonstrated experience in retail platforms

• Strong knowledge of Agile methodologies.

• Solid understanding of technology fundamentals (APIs, integrations, data flows, system design concepts).

• Proven ability to manage technical and business stakeholders.

• Excellent communication, planning, and organizational skills.

• Experience with digital platforms or financial technology integrations.

• Experience managing vendor-implemented technology solutions.

• Background in financial services, banking, or fintech environments.