Chick-fil-A (Drive-Thru Team Member)

Drive-Thru Team Member

As our Drive-Thru Team Member, you will play a key role in creating a fast, friendly, and efficient experience for our guests. This position focuses on taking accurate orders, delivering exceptional hospitality, and ensuring our drive-thru operates smoothly during both busy and slower periods. You will work closely with fellow team members and leaders to serve guests with speed, accuracy, and genuine care.

Key Responsibilities:

• Take guest orders quickly and accurately.
• Maintain a clean, organized workstation.
• Deliver friendly, professional service every time.

Other Responsibilities:

• Greet and serve guests with enthusiasm, courtesy, and genuine hospitality.
• Take orders, explain and suggest menu items, and handle changes quickly and accurately.
• Prepare, cook, and assemble food items while following quality, safety, and speed standards.
• Assist with beverage and dessert preparation.
• Ensure all products meet Chick-fil-A's brand, culture, and excellence standards.
• Maintain cleanliness in the front counter, kitchen, storage areas, restrooms, and dining spaces.
• Restock supplies and track product hold times for freshness.
• Follow all safety, sanitation, and hygiene procedures.
• Help with opening and closing tasks as assigned.
• Communicate clearly with guests, team members, and leaders.
• Maintain consistent attendance and punctuality.

Preferred Experience:

• Great customer service skills.
• Ability to work in a fast-paced environment.
• Ability to lift 50 lbs.

Qualifications:

• Excellent communication and interpersonal skills
• Friendly and outgoing personality
• Reliable, punctual, and detail-oriented

Physical Requirements:

• Ability to stand for long periods (4+ consecutive hours)
• Light lifting (up to 25 lbs.) for restocking and cleaning duties
• Ability to move quickly and efficiently

Our Benefits Include:

• Excellent career advancement opportunities
• Remarkable Futures Scholarship opportunities (up to $25,000)
• Free meal benefits based on scheduled hours
• Performance-based bonuses
• Closed on Sundays
• Flexible schedules
• Positive, team-oriented work environment

Most Chick-fil-A Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.