Public Programs Customer Experience Specialist
Maximus
Maximus is seeking a Customer Service Representative to support large-scale government programs in the professional, scientific, and technical services sector. You will handle inbound calls, emails, and chats from citizens and program participants, providing timely, accurate information on eligibility, application status, and program guidelines. You will document all interactions, follow strict compliance and privacy standards, and escalate complex issues when needed, contributing to improved #J-18808-Ljbffr Maximus
Vacancy posted 3 days ago
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