Quality Engineer

Control Tower & Field Quality Engineer

The North America Quality organization is currently seeking a Control Tower & Field Quality Engineer to join the Control Tower & Field Quality team (CTFQ) at the Headquarters & Technical Center (QEC) Auburn Hills, MI.

CTFQ Engineer is responsible for assisting in the administration and/or coordination of multiple vehicle systems including compiling project status reports, coordinating project schedules, managing project meetings, agendas, minutes and correspondence.

The incumbent will report to a team lead or supervisor/manager and should have knowledge of commonly used concepts, practices, and procedures for automotive and powertrain development.

This Opportunity is in Propulsion System Group - Transmission and Driveline - Controls and Modules

Responsibilities include but are not limited to:

• Facilitating cross functional project meetings Compile project status reports, coordinate project schedules, agendas, minutes and correspondence Identify and analyze system requirements, and define project scope, requirements, and deliverables involving multiple stakeholders
• Lead the resolution of warranty related issues - Accountable for problem solving process, proposed solution, validation, and weekly progress
• Lead Triage - warranty claims review, sorting claims and bucketing, review and call vehicles at dealers, support Client/Suppliers review at Quality Engineering Center and Manufacturing locations.
• Establish & validate containment & permanent actions at Client / Supplier Plants by physically reviewing the product/process changes, internal metrics and control plan update
• Maintain project timelines

Requirements:

• Experience diagnosing and resolving issues related to Transmission Control Modules (TCM/TCU), Drivetrain Control Module (DTCM), and associated software/calibration functions.
• Experience with warranty claims analysis, including claim triage, sorting, bucketing, trend analysis, and support of root cause investigations
• 1 to 2 years of experience in testing/validation/test method development, including fixture design, instrumentation, data acquisition, etc.
• Knowledge about Transmission and Driveline system and components
• Strong written and verbal communication/presentation skills
• Proficiency in MS Office applications, specifically MS Excel and Project
• Excellent multitasking and task prioritization skills

Preferred:

• Green Belt / Kepner Tregoe
• Familiar w/ Quality-related metrics
• Project Management

Education:

• Bachelor of Applied Science (B.Sc.) in Mechanical Engineering or Electronics Engineering from accredited University

We offer attractive, competitive compensation and benefits including, medical, dental, 401k, short-term disability, AD&D, tuition reimbursement, and more. If you take pride in your work and are committed to personal and professional success, let's talk. Please visit to learn more.

Zobility is RGBSI's workforce management and staffing division. RGBSI is a multi-national corporation headquartered in Troy, MI with branches throughout the USA, Canada, Germany, and India.