Business Application Enablement Analyst

Business Application Enablement AnalystThis role can be based either in our Fairfield, CT or Chicago, IL offices:If Fairfield, CT office, Initially remote as the office is rebuilt, ultimately onsite with some flexibility, local candidates only pleaseIf Chicago, IL office, will be onsite with some flexibility, local candidates only pleaseSalary up to $90,000 based on experience and skillsWe are a growing nationwide financial services firm seeking a Business Application Enablement Analyst to maximize the value of our software application portfolio by driving adoption, improving business processes, promoting best practices, and ensuring applications evolve in alignment with business needs and vendor capabilities.This role sits at the intersection of Business Analysis, Application Expertise, End-User Engagement, and Vendor Management.Responsibilities:- Measure and improve productivity, efficiency, and end-user experience across business processes supported by software applications.- Serve as the internal expert for assigned applications and establish business process standards.- Gather and document user requirements, workflows, and process improvements.- Drive adoption of application capabilities and promote best practices among advisors and business users.- Build and engage an internal user community through training, forums, and knowledge-sharing sessions.- Act as the voice of end users with software vendors, managing relationships, support requests, and product roadmaps.- Identify opportunities for automation, workflow optimization, and AI-enabled productivity gains.- Partner with stakeholders to continuously improve advisor experience, operational efficiency, data quality, and service delivery.Qualifications:- 2+ years of experience in business analysis, process improvement, or application support.- Knowledge of software applications within Wealth Management or Financial Services preferred.- Experience gathering business requirements, documenting workflows, and supporting application implementations.- Experience configuring business applications from a functional/user perspective.- Strong communication, training, and stakeholder engagement skills.- Experience working with software vendors and managing ongoing application enhancements.- Interest in emerging technologies, automation, and AI capabilities.Ideal Candidate:You have experience supporting business applications, working closely with end users, facilitating meetings and training sessions, gathering requirements, and partnering with software vendors. You enjoy improving processes, driving technology adoption, and helping organizations maximize the value of their technology investments.Success in this role means becoming the trusted subject matter expert for assigned applications, increasing user adoption, driving measurable process improvements, building strong stakeholder relationships, and identifying new opportunities for automation and efficiency.BenefitsMedicalPTOHolidays