Rapid Rehousing Program Lead

Description This position is responsible for creating positive outcomes for clients through supervision of our Rapid Re-housing staff, delivering direct support services, and collaborating with internal staff and community providers to achieve client goals. Requirements Operates within the DuPagePads Core Values, including providing trauma-informed care. Supervisor Duties Include: Collects and provides data and outcomes as requested for Rapid Re-housing Housing programs. Development and implementation of polices and procedures for the four Rapid re-housing programs including our Domestic Violence Survivor program. Ensure the specific protocols are followed for each program based on the differences and similarities of each program. Distributes and disseminates information and material to staff. Alerts staff and management to client and programmatic issues. Assists in conducting / coordinating external and internal audits. Coordinates events at sites to promote housing stability and long-term goals for success. Assists with special projects and needs as they arise with support and direction of Client Services Director. Provides direct supervision to staff 1:1 (generally weekly but at least once per month) to ensure administrative and clinical needs are reviewed and supported. Ensures that all clients are assessed for needs and that needs are addressed. Provide expertise to staff related to Domestic Violence and serving survivors of domestic violence. Collaboration with our community partners who serve survivors of Domestic Violence to ensure access to ongoing support services to include but not limited to; counseling, groups, crisis intervention services. Addresses higher level client needs including landlord relations, crisis intervention, safety planning. Supervises weekly team meeting with staff to review announcements and plan for meeting client needs. Provides support and direction to staff on core concepts and best practices such as Motivational Interviewing, Housing First, trauma-informed care, and Stages of Change. Assist with recruiting, hiring, onboarding, evaluation, and development to ensure quality individual staff and strong team. Quickly and fairly addresses employee performance and/or behavioral issues. Ensure that Case Managers comply with agency policies and procedures including federal, state, and local regulations and guidelines. Ensures productivity and efficiency through scheduling, timekeeping, review and monitoring of timecards, timely submission by staff of expenses Other duties as assigned by supervisor. Case Management Duties: Provide primary or supplemental case management as needed. #J-18808-Ljbffr DuPagePads