Parts Manager

Parts ManagerAppleton Acura - Appleton, WI 54913OverviewPosition Type Full TimeDescriptionBergstrom Acura of AppletonKey ResponsibilitiesTeam Leadership & Development:Recruit, train, and manage parts department staff, fostering a collaborative and high-performing team.Set performance goals and provide regular coaching and feedback to support team member growth.Ensure team members deliver exceptional service to guests and internal departments.Inventory & Operations Management:Maintain accurate inventory levels, minimizing overstock or shortages.Manage ordering, receiving, and stocking of parts to meet the needs of service and wholesale operations.Implement and oversee efficient workflows to ensure timely delivery of parts.Conduct regular inventory audits to ensure accuracy and compliance.Guest Service Excellence:Build strong relationships with guests, wholesale customers, and internal service teams.Address guest inquiries and resolve issues promptly and professionally.Ensure the parts department meets or exceeds guest satisfaction goals.Financial Oversight:Monitor department performance, including sales, gross profit, and expenses, to achieve profitability targets.Develop and manage the parts department budget.Analyze sales data to identify trends and opportunities for growth.Compliance & Safety:Ensure compliance with all company policies and regulatory requirements.Maintain a safe and organized workspace for team members and guests.Schedule: Monday - Friday 7:00 am to 4:00 pm Base salary of $60,000/year + a monthly performance bonusQualificationsHigh school diploma or equivalent required; Bachelor's degree in business or a related field preferred.3+ years of experience in automotive parts operations, with at least 1 year in a leadership role.Strong knowledge of automotive parts and dealership operations, especially parts department financials.Excellent leadership, communication, and organizational skills.Proficiency with dealership management software and inventory systems.Ability to analyze data, identify trends, and implement effective strategies.Commitment to delivering exceptional guest service.Valid driver's license.Our Commitment to YouAt Bergstrom Automotive, we value our team members and are dedicated to providing a supportive and rewarding workplace. Here's what you can expect when you join our team:Competitive CompensationComprehensive Benefits: Medical, Dental, Vision, Short and Long Term Disability, and Life Insurance (for full-time team members)Generous Time Off: Two weeks of PTO starting on your first day (for full-time team members)Exclusive Discounts: Save on vehicles, service, and partsFinancial Security: 401(k) plan with company match (for full-time team members)Work-Life Balance: Paid holidays (for full-time team members)Wellness Support:Wellness ProgramFree Team Member ClinicAccess to a Free Health CoachEmployee Assistance ProgramTeam Recognition: Employee Referral ProgramCareer Development: Ongoing training and opportunities for growth and advancementAt Bergstrom Automotive, we are committed to fostering a culture where our team members thrive both personally and professionally. Join us and be a part of our dynamic, award-winning team! Bergstrom Automotive, established in 1982 in Neenah, Wisconsin, has grown to become Wisconsin's largest automotive group and a top 50 dealer in the United States. With over 2,300 team members across 40 dealerships representing 36 brands in Green Bay, Kaukauna, Appleton, Manitowoc, Neenah, Oshkosh, Madison, and Middleton, we are proud to deliver exceptional guest experiences every day. Our team has been consistently recognized by Automotive News as the top dealership group to work for in Wisconsin and one of the best in the United States. We've also earned accolades such as Glassdoor's "Best Places to Work" award and honors from the Better Business Bureau and Time Magazine. At Bergstrom Automotive, we are deeply committed to giving back to our communities, supporting local organizations such as Make-a-Wish, United Way, and Breast Cancer Research at the Medical College of Wisconsin. Join us and be part of a team dedicated to excellence, integrity, and making a difference both on and off the lot!