Dispatcher

Job Description

Job Description

Job Title: Dispatcher
Job Description

This dispatcher role serves as the primary control position for all customer field deliveries and returns, ensuring that outbound loads are scheduled, documented, and executed accurately and on time. The position coordinates daily shipping activities, supports logistics and administrative functions, and provides exceptional dispatch customer service within a transportation-focused environment.

Responsibilities

• Serve as the primary control point for all customer field deliveries and returns, ensuring timely and accurate execution of each order.
• Organize and coordinate daily shipping activities using approved freight carriers to optimize efficiency and service levels.
• Gather, review, and reconcile all shipping documents for accuracy prior to submitting them to the Accounts Receivable team.
• Provide the Shipping Supervisor with detailed daily schedules for outbound customer loads, including timing, carrier information, and load details.
• Work closely with field superintendents to plan, schedule, and adjust deliveries and returns based on operational needs.
• Generate pick lists for staging to ensure that materials and products are ready for shipment according to schedule.
• Dispatch equipment, vehicles, and personnel as needed to support field operations and customer requirements.
• Perform accurate and timely data entry related to shipments, dispatch activities, and logistics records.
• Deliver dispatch customer service by responding to inquiries, resolving issues, and communicating clearly with internal teams and external partners.
• Provide general administrative support to the shipping and logistics functions, including filing, documentation, and record maintenance.
• Apply knowledge of Department of Transportation (DOT) rules and regulations when scheduling and dispatching deliveries.

• Diploma required.
• 2–3+ years of dispatch experience, specifically within the transportation industry.
• Demonstrated experience coordinating field deliveries and returns in a high-volume shipping environment.
• Working knowledge of DOT rules and regulations applicable to transportation and shipping.
• Proficiency in data entry and maintaining accurate logistics and dispatch records.
• Experience providing dispatch customer service and communicating effectively with internal and external stakeholders.
• Ability to organize daily shipping activities and utilize approved freight carriers efficiently.
• Capability to reconcile shipping documents and support billing and Accounts Receivable processes.
• Experience generating pick lists and coordinating staging for outbound loads.

• Experience working in an organization with approximately $30M in annual shipping revenue is preferred.
• Familiarity with TITAN system or similar logistics or dispatch software.
• Understanding of the competitive landscape in the market, including knowledge of major industry competitors.
• Strong administrative support skills, including document management and scheduling.
• Ability to work collaboratively with field superintendents, shipping supervisors, and other operational staff.
• Detail-oriented mindset with strong organizational and time management skills.

This role is 100% onsite and follows a Monday through Friday schedule from 7:00 a.m. to 3:30 p.m., providing a consistent daytime work routine. The position operates within a shipping and logistics environment that emphasizes coordination between field operations, dispatch, and administrative functions. Bonuses are available based on attendance, rewarding reliability and consistent presence. The workplace maintains a casual dress code, offering a relaxed yet professional atmosphere while supporting a fast-paced, transportation-focused operation.

Job Type & Location

This is a Contract to Hire position based out of Bondurant, IA.

The pay range for this position is $21.00 - $23.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Bondurant,IA.

This position is anticipated to close on Jul 16, 2026.

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on ziprecruiter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.