Field Service Technician

Imagine yourself… Doing meaningful work that makes an everyday impact on the world around you. Growing your expertise and expanding your skillset with every project. Owning your ambition and fueling your career growth. Thriving in a supportive team environment that inspires you to strive for excellence. It’s possible with a role at McCrometer McCrometer . McCrometer, a Veralto company, is a global leader in flow instrumentation. We design, develop, and manufacture world-class flow measurement equipment, for far-reaching impact: Our products are used in the oil and gas industry, agriculture and irrigation, water and wastewater systems management, and industrial processes. Behind McCrometer’s innovations is a top-notch team with deep expertise in flow physics and real-world operating dynamics. When you join our team and the broader Veralto network, you’ll work with products at the forefront of flow technologies that make an everyday impact on resources we all rely on—and along the way, you’ll make a powerful investment in your growth through challenging, meaningful work and dedicated opportunities for career development. Take a moment to watch our video: McCrometer Webinar Series: Principles of the V-Cone Flow Meter We offer: Professional onboarding and training options Powerful team looking forward to working with you Career coaching and development opportunities Health benefits 401(k) Reporting to the Technical Service and Repair Manager the Field Service Technician is responsible for supporting the execution and continuous improvement of manufacturing processes while developing technical expertise in production systems, equipment, and engineering practices. This role contributes to operational success by assisting with problem-solving, process documentation, data analysis, and initiatives that improve safety, quality, delivery, and efficiency. This position is part of the Technical Customer Support department located in Nebraska and will be remote. In this role, a typical day will look like: Troubleshoot basic manufacturing issues and implement corrective actions. Support equipment setup, process checks, and routine adjustments. Help maintain accurate work instructions, standard operating procedures, and process documentation. Provide on‑floor support to operators and technicians as needed Participate in continuous improvement activities such as 5S, waste reduction, and workflow optimization Collect production data, perform simple analyses and prepare reports Developing new fixtures, jigs and tools. Support engineering projects by completing assigned tasks such as data gathering, documentation updates, and basic validation activities. Prepare materials for new product introductions and / or engineering changes. Collaborate with cross‑functional teams to ensure smooth implementation of improvements. Occasional travel of up to 10% is required to support activities at other company sites, customer locations, or off‑site facilities as part of the responsibilities of this role. The essential requirements of the job include: Perform basic installations of McCrometer flow measurement equipment at customer sites in accordance with established work instructions and safety standards. Execute routine maintenance and basic repairs on McCrometer instrumentation, using defined procedures to diagnose and resolve standard equipment issues. Follow all applicable safe work practices in compliance with company, customer, and regulatory requirements on every site visit. Submit accurate and complete service reports following each customer visit, capturing details relevant to billing, equipment history, and parts usage. Coordinate with supervisor and dispatch team to plan and execute an efficient daily service schedule Respond to inbound customer emails and phone inquiries in a professional and timely manner; elevate complex or unresolved issues to senior technical staff as appropriate. Assist with basic tracking and communication of parts inventory needs, notifying the appropriate team members when replenishment is required. Complete all assigned training modules and maintain any applicable licenses or certifications as required by the role. Support other field service team members or regions on an as‑needed basis as directed by the Field Service Manager. Perform other duties as assigned consistent with the scope and level of this position. Education and Experience: Education: High School diploma or equivalent required. Experience in a hands‑on technical, trades, agricultural, or industrial environment preferred; combination of education and relevant work experience will be considered. Experience in a customer‑facing or customer service role preferred. Valid driver's license with a clean driving record required. Skills and Competencies: Basic mechanical aptitude with the ability to use hand tools and follow written technical instructions and standard undefined Basic computer skills with the ability to manage email correspondence, complete digital service reports, and navigate work‑related software applications. Familiarity with Microsoft Office tools (Out #J-18808-Ljbffr McCrometer, Inc.