Pool Attendant

Pool Attendant

Cabot is a global developer and operator of world-class golf destinations with a growing portfolio of properties. Cabot Citrus Farms is set across 1,200 acres of natural beauty in Florida, offering golf, luxury accommodations, and more.

As a Pool Attendant, you are a member of the Cabot Food & Beverage team responsible for delivering attentive, personalized poolside service while creating a welcoming and relaxing experience for our guests.

In this role, you will provide full food and beverage service to guests at the pool, including presenting menus, taking orders, serving food and beverages, and maintaining an attentive presence throughout the guest experience. You will also welcome arriving guests, assist with setting up chairs and loungers, provide towels, and help ensure the pool deck remains organized and ready for guest use.

You will work closely with Housekeeping, which is responsible for the scheduled cleaning and servicing of the pool's restroom, shower, and public areas, as well as replenishing towel supplies. As a consistent presence at the pool, you will communicate with Housekeeping when towels are running low or when restrooms, showers, or other public areas require attention before the next scheduled service.

Your hospitality, attentiveness, and ability to anticipate guest needs will help create a seamless poolside experience that reflects Cabot's high standards for food, beverage, and guest service.

Key Responsibilities

• Warmly greet and welcome guests arriving at the pool and assist them with selecting and setting up chairs or loungers.
• Provide fresh towels and assist with umbrellas and other poolside amenities as needed.
• Present food and beverage menus, explain menu offerings, answer questions, and make recommendations.
• Take accurate food and beverage orders from pool guests.
• Serve food and beverages to pool guests.
• Check back with guests throughout their visit, anticipate additional needs, and provide attentive service without being intrusive.
• Process guest checks and payments accurately in accordance with established procedures.
• Maintain appropriate knowledge of food and beverage offerings, ingredients, preparation methods, and applicable dietary or allergen information.
• Follow all applicable alcohol service policies and procedures, including responsible alcohol service requirements.
• Clear food and beverage service items from tables and poolside seating areas and reset areas for arriving guests.
• Straighten and reset pool chairs, loungers, umbrellas, and tables between guests to maintain an organized and inviting pool environment.
• Maintain an adequate supply of towels for guests and notify Housekeeping when towel inventory is running low and replenishment is needed.
• Monitor the general condition of the pool area and notify Housekeeping when restrooms, showers, or surrounding public areas require cleaning or attention before the next scheduled housekeeping rotation.
• Promptly report spills, safety hazards, damaged equipment, maintenance concerns, or other conditions requiring attention to the appropriate department.
• Coordinate closely with other resort teams to provide seamless and responsive guest service.
• Maintain a polished, friendly, professional, and attentive presence throughout the pool area.

Qualifications

• Friendly, outgoing, and guest-focused demeanor.
• Strong customer service and communication skills.
• Dependable, punctual, and able to work independently.
• Strong attention to detail and awareness of guest needs.
• Ability to maintain a professional appearance and demeanor.
• Previous hospitality, resort, recreation, or customer service experience preferred but not required.

Working Conditions

• Position primarily works outdoors in pool and recreation environments.
• Regular exposure to heat, sunlight, humidity, and changing weather conditions.
• Requires standing and walking for extended periods throughout the shift.
• Requires frequent bending, reaching, lifting, and carrying.
• Must be able to move and arrange pool chairs and other outdoor furniture.
• Must be able to lift and carry towels, supplies, equipment, and other items weighing up to 30 pounds.
• May be required to work weekends, holidays, and varying shifts based on business and guest needs.

Benefits

We offer a comprehensive benefits package, including:

• Health, Dental, and Vision Insurance
• 401(k)
• 10 Paid Vacation Days
• 5 Paid Sick Days
• 14 Company Holidays
• Maternity and Paternity Leave
• Complimentary Staff Lunch
• Early Earned Wage Access
• Golf Privileges
• Employee Discount Program
• And much more!

If your values align with the Cabot vision, we welcome you to apply and join our amazing team that is building this one-of-a-kind property!

Cabot Citrus Farms is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected status.