Client Services Manager

We’re seeking a hands‑on, service‑driven Client Services Manager to play a key role in how our business connects with and supports clients. This position sits at the intersection of sales, operations, and customer experience - owning the inbound booking process, building lasting client relationships, and helping lead a small team. This role is full time, and in‑person. As a long‑standing, family‑run organization, we take pride in doing things the right way - delivering consistent, high‑quality service and building trust over time. This role is critical to maintaining that standard while continuing to grow. Client Services Manager Benefits: Competitive base salary with performance‑based bonus tied to bookings Stable, long‑standing company with 30+ years of operation High‑impact role with direct visibility to leadership Team‑oriented, service‑driven environment Opportunity for long‑term growth and increased responsibility Client Services Manager Responsibilities: Manage inbound sales and reservations, converting inquiries into confirmed bookings Generate quotes, pricing, and proposals with accuracy and attention to detail Build and maintain strong client relationships to drive repeat business Lead and support a small team, ensuring accountability and service standards Coordinate closely with operations on scheduling, logistics, and execution Maintain working knowledge of services, pricing, and availability Track bookings and performance using Excel and internal systems Support business needs with flexibility for evenings and weekends Client Services Manager Requirements: 3+ years of experience in sales, reservations, or client‑facing roles required Experience handling inbound inquiries and converting to bookings Experience generating quotes, pricing, or proposals Prior experience managing or supervising a small team Strong communication and client relationship skills Strong attention to detail and comfort with pricing/calculations Proficiency in Excel Ability to work independently and as part of a team Preferred: Experience in hospitality, event, catering, or service‑based industries Experience with QuickBooks Online Spanish or additional language skills Bachelor’s degree #J-18808-Ljbffr Nbutexas