Assistant Community Manager (Niro)

Job Description

Job Description

Description:

At Mark-Taylor, we believe our success starts with our people. For over 40 years, we’ve built and managed Arizona’s most beautiful apartment communities while fostering a culture centered on people, excellence and growth.

We are proud to be recognized as Ranking Arizona’s #1 Multifamily Builder and Manager, a Best Place to work in Multifamily, and a Healthiest Employer by the Phoenix Business Journal, and more.

Our communities are growing and so are our teams! We’re hiring an Assistant Community Manager at Niro in Phoenix, AZ. In this role, you will help keep our communities running smoothly by handling maintenance repairs and contributing to the upkeep of the community, while providing the five-star service that makes Mark-Taylor communities feel like home.

Why You’ll Love working at Mark-Taylor

• Employee rent discounts.*
• Access to all Mark-Taylor amenities.
• Employee appreciation events. 
• Opportunities for career growth. 
• 401(k) with robust company match.**
• Paid time off, sick time, holidays, and volunteer time.**
• Comprehensive Medical, Dental, and Vision benefits.**

Compensation

• The anticipated base pay range for this position is $26.00/hr - $27.00/hr .
• In addition to your base pay, you will be eligible to receive bonuses based on achievement of operational metrics. 

• A minimum of 2 years of experience working as an Assistant Community Manager or Assistant Manager in multifamily property management is required. 
• Strong customer service skills, with the ability to build positive relationships, address resident concerns, and support a high-quality resident experience.
• Strong administrative and accounting skills, with the ability to manage documentation, financial processes, reporting, and daily operational responsibilities accurately.
• Proven leasing and sales skills, with the ability to drive lead conversion, support occupancy goals, and contribute to the community’s overall leasing performance.
• Excellent organizational and time management skills, with the ability to prioritize competing responsibilities and maintain attention to detail.
• Strong leadership skills, with the ability to lead by example, support team development, and promote accountability and collaboration.
• Ability to uphold Mark-Taylor’s core values while helping create a professional, welcoming, and inclusive environment for team members and residents. 
• Strong problem-solving and resident conflict management skills preferred.
• Proficiency in property management systems and software preferred.
• Previous lease-up experience preferred.

In This Role You Will

• Manage various community specific accounting activity, such as daily bank deposits, record collection activity, daily input of rental payments, weekly reports, monthly financials, ensuring apartment homes are ready for move in. 
• Ensure all proper legal documents are processed and properly served to the resident(s). 
• Assist in lease transactions by preparing leases, gathering applicant's history, credit approvals, proofreading all lease paperwork, processing move-ins and move-outs and cancellations, preparing resident lease renewal letters and lease renewal paperwork.
• Respond promptly to concerns, questions, and requests while taking appropriate action to enhance resident satisfaction and retention.
• Knowledgably respond to inquiries about the community, repairs, rent, and policies.
• Contribute to community cleanliness and curb appeal on an ongoing basis.
• Assist in planning and participating in resident functions as directed by Community Manager.
• Assist with all leasing responsibilities as needed.

Mark-Taylor is an equal opportunity employer and a drug-free workplace. All our employees undergo pre-employment screening which includes drug testing.

*Housing discounts are subject to availability at each community. 

**Benefits offered for full-time employees.