Medical Assistant

Position Description Job Title: Medical Assistant Department: Clinical FLSA Status: Non Exempt Jobs Supervised: None Supervisor: Clinical Supervisor Must be willing to travel to other office locations. General Summary of Duties Under direct supervision, the Medical Assistant works interdependently with other healthcare professionals to provide quality healthcare to the patient. The Medical Assistant is educated and trained to perform both administrative and clinical skills in the medical care environment. The Medical Assistant must be flexible and able to cover all nonmanagerial aspects of the clinic but able to spot problems and recommend solutions to management. Responsibilities Clinical Main Activities: Ability to room patients following each individual provider policy Ability to enter electronic lab orders and manage EMRs Ability to process prescription refills Ability to enter charges Ability to accurately complete encounter notes Answer and return calls in a timely manner Ability to complete tasks on time Ability to resolve patient-related issues that arise Administrative Main Activities: Ability to request records, scan records, and process patient referrals Accurately enter patient information in the EMR Scheduling Main Activities: Ability to schedule, reschedule, cancel, no-shows, block templates, and scrub provider schedules for errors Ability to provide detailed instructions for scheduled test Other duties as assigned Knowledge, Skills and Abilities Knowledge Medical Terminology Knowledge of clinic policies and procedures for all sites, providers, and rooms Knowledge of computer systems, spreadsheets, and application Knowledge of operating the standard clinical equipment Knowledge of HIPAA policies Knowledge of OSHA and safety policies Skills Excellent interpersonal skills Team building skills Ability to react calmly and effectively in an emergent situation Ability to read and comprehend instructions, correspondence, and memos. Decision-making skills Effective verbal and listening communication skills Very effective organizational skills Effective written communication skills Computer skills including Microsoft Office, Microsoft Excel, and e-mail at a proficient level Stress management skills Time management skills Professional Attributes Maintain strict confidentiality according to HIPAA guidelines Be honest and trustworthy Be respectful Possess cultural awareness and sensitivity Be flexible Demonstrate sound work ethics Education and Experience Must be a graduate of a vocational or technical college in medical assisting. CPR certification must be acquired within 6 months of appointment. A minimum of 1 year of pain management or primary care experience. Equivalencies will be considered. Environment and Working Conditions Office settings and traveling to off-site locations. Physical/Mental Demands The Medical Assistant will spend long hours sitting, walking, standing, and using office equipment and computers, which can cause muscle strain. The role also involves varied activities such as stooping, bending, reaching, lifting, kneeling, and crouching. Requires eye-hand coordination, finger dexterity, talking, hearing, and specific vision abilities including depth perception, distance vision, and ability to adjust focus. Occasional lifting/carrying items up to 50 pounds. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve. #J-18808-Ljbffr Pain Relief Solutions