Senior Events Manager

Managing complex events, the full-time FLEX Senior Events Manager will prepare event documentation, coordinate with various departments and customers, and ensure high-level service throughout all phases of property events while working in a hybrid environment. Key responsibilities Oversee customer experiences from file turnover through post-event phases, conducting pre- and post-event meetings Maximize revenue by up-selling products and services during the event process and managing customer budgets Act as the primary contact for event planners, addressing operational challenges and ensuring seamless communication throughout the event lifecycle Required qualifications High school diploma or GED with 2 years of experience in event management, or a 2-year degree in a related field with no prior experience required Proven ability to manage revenue and profitability associated with events Experience in conducting customer site inspections and assisting with the sales process Strong understanding of event operations and customer service excellence Ability to effectively communicate event details with internal and external customers