Project Manager, Events

Cvent Project ManagerCvent is a leading meetings, events, and hospitality technology provider with more than 5,500+ employees and ~30,000 customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we're transforming the meetings and events industry through innovative technology that powers the human connection.Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we're committed to continuous learning and adaptation—AI isn't just a tool for us, it's part of our DNA. We're looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you'll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.Throughout our interview process, you'll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you're excited to be part of a team that's leading the way in AI-powered collaboration, we'd love to meet you.Cvent has multiple opportunities for Project Managers on the Event 360 Professional Services Team supporting customers leveraging Cvent's Virtual and Onsite Solutions.In this role, you will:Serve as a point of contact for the customer, managing their pre-event and onsite experience using the Cvent PlatformLead the project through engaging with the customer, vendors and internal resources to ensure the success of the projectCommunicate and adhere to project milestones and internal metricsDirectly support and consult with customers on how to best leverage Cvent's Virtual and Onsite SolutionsAct as a liaison between supplier vendors and customers to quote, order, and manage event specific materialsWork with strategic partners to ensure successful delivery of hardware and supplies onsiteTroubleshoot potential issues to ensure the customer's success at their eventConfigure event specific technology prior to and onsite at customer eventsManage several concurrent projectsWork onsite to ensure success on the day of the event – up to 40% travel requiredHere's what you need:Bachelor's degree required1+ years of customer success or event planning experiencePreferred industry (event) and/or onsite technical event supportExcellent communication skills (verbal and written)Qualified applicants must be able to lift at least 50 pounds such as large boxes, printers, etc.Ability to multi-task and ability to work in a dynamic, fast-changing entrepreneurial environmentMust be able to integrate knowledge across disciplines to ensure event execution successAbility to work within a team to achieve goalsStrong business acumen, ethics and high integrityExcel at developing relationships over the phone, email and in personStrong understanding of the onsite event management experienceRequires a professional onsite appearance, including compliance with company guidelines and directions related to attire, grooming, and visible body art.Able to work with MS Office Suite (Word, PowerPoint, Excel) and Salesforce.com or similar contact management softwareThis job posting is intended to comply with all applicable laws. If we learn during the course of our recruitment process that, due to an applicant's location, further information about the position is required, including certain salary information, this information in this posting will be supplemented accordingly.The estimated base salary range for new hires into this role is $47,000-$89,000 annually + bonus depending on factors such as job-related knowledge, relevant experience, and location. We also offer a competitive benefits package, details of which can be found here.