CX Experience Advisor - Shipments & Onboarding
Maersk
Maersk is seeking a CX Agent in Athens to deliver outstanding service to direct customers and onboard them to Maersk's environment. You will manage end-to-end shipping processes, handle case management, onboarding, and relationship management for both Import and Export, ensuring a smooth start and ongoing satisfaction. The role emphasizes proactive support, tracking shipments, and communicating deviations with practical solutions, while meeting KPI targets and identifying opportunities to upsell #J-18808-Ljbffr Maersk
Vacancy posted 3 days ago
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