Full Time Key Holder - Hourly

Job Description

Job Description

Outerknown is looking for a Full-Time Key Holder to join our team as we open our store at Desert Hills Premium Outlet in July/ August 2026!

Consider joining the team at Outerknown.  We exist to find your Outerknown, which can be described as the furthest reaches of what we know possible in design and development to build clothing in harmony with this planet while taking care of the people we work with and the precious resources we utilize along the way. A community where we value all people equally and are passionate about respecting our planet.

Outerknown is seeking to find a Key Holder to support our continued growth in Retail.

Maximize personal sales at all opportunities

• Provide a friendly and welcoming work environment
• Assist customers with wardrobe styling and comfortable with sharing up to date fashion knowledge – including demonstrating how new product can mix with existing/previous purchases
• Display expert knowledge of product, company history, company policy and store/company strategies
• Meet selling expectations and achieve individual and team sales goals, and contribute to the store’s overall success
• Work well with others and collaborate to build a strong store team.
• Work with Store Management to set goals for personal skills development
• Provide assistance with floor sets, window changes and other merchandising and visual expectations
• Clean, vacuum, fold, size, steam, replenish and assist with housekeeping needs as assigned
• Actively participate in all merchandising activities including but not limited to: daily stock maintenance and order, receiving and processing, product transfers, folding and floor changes
• Ensure adherence to all company policy and procedures.
• Adhere to availability and scheduling needs of the business.
• Perform POS transactions accurately and efficiently and follow all cash handling procedures.
• Actively support securing company assets through effective Loss Prevention in compliance with company policies and procedures.

QUALIFICATIONS

• Outgoing personality that can interact openly with others
• Demonstrated ability to achieve individual selling goals and metrics
• Customer Service experience required
• Demonstrated sales accountability
• Strong personal leadership skills and desire to succeed
• Exceptional interpersonal, communication and customer service skills
• Ability to work in a team environment with peers and supervisors
• Ability to receive feedback from management and peers
• Passionate about Outerknown and a strong believer in our mission and values 

REQUIRED EXPERIENCE

• 2+ years of experience in retail sales
• Strong styling capabilities with an eye for current fashion and trends
• Exemplary communication and customer service skills
• Excellent time management skills and sense of urgency
• Ability to recognize and react to changing work demands
• Goal oriented: ability to stay focused on creating winning results

PHYSICAL CAPABILITIES

• Ability to work a flex schedule (which includes nights, weekend and holiday availability)
• Ability to lift at least 20 lbs.
• Ability to climb ladders
• Ability to stand/walk for long periods at a time