Program Manager

Job Description

Job Description

We are looking for a Supply Chain Manager to oversee customer-facing supply chain programs within a fast-moving aerospace manufacturing environment in Arlington, Washington. This position serves as a key link between customers and internal teams, ensuring commitments are managed effectively, issues are addressed quickly, and program performance is communicated with confidence. The ideal candidate brings strong commercial judgment, program leadership, and the ability to balance service, delivery expectations, and business objectives.

Responsibilities:

• Act as the primary point of contact for assigned customers, maintaining clear communication and strengthening ongoing business relationships.

• Respond decisively to urgent customer concerns, including time-sensitive matters that may arise beyond standard working hours.

• Lead executive-level program meetings and present meaningful updates on performance, risks, and action plans.

• Build and drive corrective strategies for products that are falling short of customer demand or schedule expectations.

• Evaluate engineering change requests and coordinate company responses that support effective cost recovery and operational alignment.

• Represent the company in customer discussions involving spare parts pricing, delivery timelines, and charges related to expedited requests.

• Apply aerospace market knowledge and demand trends to anticipate future requirements and maintain accurate shipment projections.

• Partner with internal teams across supply chain, operations, and customer support to keep programs on track and aligned with commitments.

• Adhere to workplace safety standards and ensure all required procedures and protective practices are consistently followed.

The salary range for this position is $85,000 to $105,000.

Benefits:

Medical/Dental/Vision

Life and AD& D insurance

Long Term Disability

401k

2 weeks PTO

80 hours paid holidays per calendar year

• Demonstrated success managing priorities and communicating effectively in a deadline-driven environment with changing demands.
• Ability to work independently, take initiative, and make sound decisions with limited supervision.
• Strong attention to detail, integrity, and a consistent commitment to ethical conduct with customers, suppliers, and colleagues.
• Prior experience performing at a high level in a program management capacity, preferably within a tier-one setting.
• Background in aerospace manufacturing is required.
• Knowledge of supply chain operations, logistics, and program management principles.
• Experience supporting customer negotiations, delivery planning, and contract-related discussions.
• Strong written and verbal communication skills with the ability to influence cross-functional stakeholders.