Registered Client Service Associate (Atlanta, GA)
Oppenheimer & Co. Inc.
Oppenheimer & Co. Inc.'s Private Client Division
Oppenheimer & Co. Inc.'s Private Client Division is currently seeking a Registered Client Service Associate for their Atlanta branch office. The RCSA's primary responsibility is to support Financial Advisors in sales, marketing and day-to-day operations of a growing wealth management practice. This role requires superior interpersonal and multi-tasking skill sets. The candidate should be able to operate independently as well as a member of a small team. This role will assist in performing a variety of daily tasks so that the team grows their business, runs smoothly, and meets service excellence standards.
Responsibilities
- Learn and adapt to service the needs of various accounts in order to answer day-to-day questions from clients and advisors
- Quickly develop knowledge of a variety of forms and account procedures in order to assist clients
- Learn to utilize research and technical support tools
- Produce quality analytical reports using various software programs
- Act with integrity and respect in all situations
- Cultivate and grow existing client relationships
- Assist with marketing efforts
- Prioritize daily work, track progress of projects and deadlines, answer phones, take messages and schedule appointments
- Prepare and process paperwork to open and service accounts
Skills/Requirements
- This role requires superior interpersonal and multi-tasking skill sets as well as meticulous attention to detail and thoroughness
- FINRA Registrations: Series 7 and 63/65 (or 66) required
- A basic understanding of financial instruments and brokerage/insurance products
- 5+ years' experience working as a sales assistant/CSA
- Possess a high degree of proficiency with technology including MS Office products (Word, Excel, PowerPoint and Outlook), and the ability to learn Docusign and internal software programs.
- Must be a team player with an energetic, positive disposition seeking growth and opportunity to expand the role
- Must be able to maintain the highest level of confidentiality
- Able to interface and articulate well with all levels of employees, management and clients in a highly professional, timely and friendly manner
- Able to prioritize and meet designated deadlines and work effectively in a pressurized environment under time constraints
- Demonstrate the ability to handle multiple tasks to completion with little or no supervision
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