Product Owner
RiVi Consulting Group L.L.C
Job Description
- \n
- 10+ years of relevant Product Owner/Product Management experience , with strong expertise in cloud-based voice, contact center, or conversational voice platforms. \n
- Lead business discovery independently , translating business needs into prioritized epics, features, user stories, and clear acceptance criteria. \n
- Own end-to-end product delivery , from discovery and backlog management through implementation, launch, and continuous optimization. \n
- Strong ability to drive cross-functional alignment across business, engineering, architecture, operations, and other stakeholders. \n
- Key differentiator: \n
- Hands-on knowledge of Agentic Voice / Voice AI implementations , including AI-driven voice agents and conversational experiences \n
- Experience with Voice Intelligence and voice prompt engineering , including conversation analytics, intent recognition, summarization, and optimization of AI-driven voice interactions. \n
- Self-driven with strong communication, stakeholder management, and interpersonal skills . \n
Vacancy posted 19 days ago
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