Admissions Coordinator

Job Description

Job Description

Admissions Coordinator

Summary:

The Admissions Coordinator manages the admissions process from referral receipt through completed admission and scheduling of the Initial IRP. This full-time, in-office role ensures accurate data entry, eligibility verification, authorization coordination, and timely communication across internal teams and external partners.

We are seeking a candidate with strong attention to detail who can navigate multiple systems and workflows while maintaining compliance and quality standards throughout each admission.

Benefits:

• Health Insurance

• Dental & Vision Insurance

• 401k with Match

• Paid Time Off

Responsibilities:

• Receive and process referrals via email, website, fax, and phone; promptly contact peers to begin the admissions process

• Create and maintain peer records in the company’s EMR and CRM in accordance with established workflows

• Complete peer profiles including program selection, status, screening questions, and required documentation

• Verify eligibility, mental health diagnoses, functional impairment, and insurance coverage through PROMISE or applicable county funding sources

• Request, track, and document authorizations for applicable payors; enter authorization and billing information accurately into Credible

• Ensure admission records are complete, compliant, and audit-ready prior to admission

• Schedule the Initial IRP with the assigned IRP Specialist and coordinate a smooth handoff to the clinical team

• Monitor for completion of the Initial IRP and review documentation for accuracy, required elements, and signatures

• Update Salesforce and Credible to reflect admission completion and admission date

• Track and report admissions activity and outcomes through an established admissions scorecard

Qualifications:

• 1-2 years of experience in admissions, care coordination, or a related administrative healthcare role; preferred

• Experience with insurance verification and authorization management preferred

• Familiarity with behavioral health, Medicaid programs, or peer support services a plus

• Proficiency with EMR and CRM systems; experience with Credible or Salesforce a plus

• Strong attention to detail, organizational skills, and professional communication

• Comfortable managing multiple admissions simultaneously in a fast-paced environment

About Peerstar:

Peerstar is Pennsylvania’s largest and most established peer support provider, delivering Medicaid-funded, home and community-based services statewide. Our work centers on recovery, engagement, and individualized support plans. Our peers are located throughout Pennsylvania, while our corporate operations team is based in Clifton, New Jersey.