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Head of Customer Success - Two-Sided Marketplace

Skape Industries LLC

Skape is hiring a Customer Success Manager to lead the end-to-end experience for homeowners and landscapers on our platform. You will build support processes from scratch, create help docs, and feed user feedback into product decisions.

As an early hire, you will define CS workflows, metrics, and retention campaigns while shaping the community around a disruptive, remote-first home services marketplace.

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Vacancy posted 4 days ago
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