Technical Account Manager

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! The Technical Account Manager (TAM) is responsible for actively driving and managing the post‑sales process with enterprise‑level customers. The TAM must be able to articulate the company's technology and product positioning to both business and technical users and identify all technical and business issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process. Responsibilities Provide product and technical support for assigned accounts Identify and develop potential new business opportunities Convey customer requirements to Product Management, Marketing and Engineering teams Provide functional and technical support to customers Respond to customer questions on technical and business related issues Deliver high‑level and detailed sales presentations Responsible for attending conferences, seminars, etc. Qualifications Ideal candidate must be self‑motivated with strong knowledge in the security and compliance space: Vulnerability Management, Cloud Security, Policy Compliance, Intrusion Detection Systems (IDS), Intrusion Prevention Systems (IPS), Network Scanners, PCI, Policy Compliance and Audit Tools, and other enterprise security solutions Knowledge of a variety of Federal Regulatory Compliance issues is a plus: ISO 27001, HIPAA, GLBA, Sarbanes‑Oxley (SOX), etc. Must possess strong presentation skills and be able to communicate professionally in response to emails, RFPs and when submitting reports Must be comfortable interacting at all levels within customer organizations, i.e., from C‑level to front‑line technical staff Organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches 5–7 years of relevant experience Bachelor’s degree or equivalent experience Excellent written and oral communication skills Will be required to travel throughout the sales territory (Midwest / central states) Qualys is an Equal Opportunity Employer, please see our EEO policy. #J-18808-Ljbffr