Service Coordinator

SERVICE COORDINATOR- Reports to BDC MANAGER

Qualifications

Education

High school diploma or the equivalent.

Other

Ability to read and comprehend instructions and information.

Professional personal appearance.

Excellent communication skills.

Ability to meet company's production and quality standards.

Physical Requirements

Surroundings

move throughout the company facility for most of the shift.

spend time outdoors in the weather and elements.

spend time indoors in air-conditioned areas.

Sitting

on a regular basis

Standing

on a regular basis

Walking

on a regular basis

Bending, twisting and/or stooping

on a regular basis

Kneeling and/or Squatting

on a regular basis

Lifting

10 lbs to 25 lbs

Reaching and/or lifting overhead

on a regular basis

Climbing

stairs

ladders

Repetitive hand/finger movement

on a regular basis

Grasping/grabbing with hands

on a regular basis

Pushing and Pulling

on a regular basis

Expectations

General Expectations

Receptionist responsibilities including cashiering

Ability to file, organize and maintain records

Ability to Multi-Task

Customer Service responsibilities

Job-Specific Expectations

Answer large volume of inbound and outbound calls for the Service Department

Document and organize reservations of Service Department customers

File, organize, and maintain all service records

Have the ability to multi-task and handle more than one task at a time.

The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned, but rather to give the employee a general sense of the responsibilities and expectations of this position. The Dealership reserves the right to modify this job description at any time with or without notice