Desktop Engineer

Desktop Engineer

Overview

Our organization is seeking an experienced Desktop Engineer to join a growing End User Technology team. This role is ideal for someone with strong desktop engineering experience who enjoys designing, deploying, and supporting enterprise endpoint solutions in a Microsoft environment.

The Desktop Engineer will serve as a technical expert for desktop technologies, operating systems, software deployment, endpoint management, and end-user support. This position requires a hands-on, collaborative professional who can drive improvements in endpoint performance, security, and user experience.

This position is onsite during the contract period, with increased flexibility available upon conversion to a permanent employee.

Key Responsibilities

• Design, develop, and maintain enterprise Windows desktop environments and endpoint standards.
• Manage and support Microsoft 365 technologies, including Microsoft Teams and Intune.
• Create, test, and deploy software packages using Microsoft Intune and PDQ Deploy.
• Administer enterprise patch management and software update processes.
• Provide Tier III technical support, troubleshooting complex issues and performing root cause analysis.
• Serve as a subject matter expert for desktop engineering initiatives and endpoint-related projects.
• Monitor endpoint performance, identify recurring issues, and implement long-term solutions.
• Evaluate and recommend hardware, software, and peripheral technologies to support business needs.
• Develop and maintain technical documentation and knowledge base articles.
• Mentor Service Desk and support team members on desktop technologies and best practices.
• Identify training opportunities that improve end-user productivity and technology adoption.
• Participate in an on-call rotation to support business-critical systems outside of standard business hours.
• Collaborate with cross-functional IT teams to ensure a secure, stable, and efficient computing environment.

Required Skills & Experience

• Strong experience with Windows desktop engineering and enterprise endpoint management.
• Experience with Microsoft Intune administration and device management.
• Hands-on experience with software packaging and deployment using PDQ Deploy and/or Microsoft Intune.
• Knowledge of Microsoft 365 technologies, including Teams administration.
• Experience supporting desktop hardware and peripherals in an enterprise environment.
• Active Directory administration and user management experience.
• Strong troubleshooting and technical support skills.
• Experience with PowerShell scripting and automation.
• Knowledge of enterprise patch management processes.
• Ability to create technical documentation and knowledge base content.

Preferred Qualifications

• Experience serving as a technical lead, mentor, or subject matter expert.
• Familiarity with ServiceNow or similar ITSM platforms.
• Strong communication skills and ability to work effectively across technical and non-technical teams.
• Experience supporting large-scale endpoint deployments and modernization initiatives.

Job Type & Location

This is a Contract to Hire position based out of Menasha, WI.

The pay range for this position is $30.00 - $45.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a hybrid position in Menasha,WI.

This position is anticipated to close on Sep 11, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.