IT Application Analyst Senior
City of Austin
About This Position Job Description: IT Application Analyst Senior Purpose: Using advanced and comprehensive knowledge of business functions and information technology (IT), this position performs duties to develop, implement, configure, support, evaluate and recommend software systems. Duties, Functions and Responsibilities: Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Researches, analyzes, architects, develops, implements and configures technological solutions. Administers, monitors, and maintains one or more IT systems. Investigates and analyzes complex business requirements. Provides impact analysis and recommends appropriate solutions. Identifies opportunities for asset reuse across multiple projects. Responds to issues from the user community. Prepares and maintains documentation related to the development and maintenance of systems. Participates in the development of business process models and data flow diagrams for all levels of the organization. Performs bug tracking and quality assurance tasks. Develops and maintains disaster recovery plans. Develops and/or delivers training. Creates and prepares reports and analysis. Installs new software releases and/or upgrades. Establishes IT policies, procedures and security requirements. Responsibilities - Supervisor and/or Leadership Exercised: May provide technical or project leadership, training, and technical guidance to others. Knowledge, Skills, and Abilities: Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of existing IT systems and their relationships to each other and interfaces to outside systems. Knowledge of IT policies, procedures, and security requirements. Knowledge of database design principles. Knowledge of creating process models and data flow diagrams. Skill with computers and computer systems. Skill in analyzing information and evaluating alternatives. Skill in documenting and maintaining application and process or configuration information. Skill in providing system/application administration. Skill in identifying complex problems and reviewing related information. Skill in developing, prioritizing, organizing and accomplishing specific goals and plans. Skill in using a structured query language. Skill in providing mentoring, guidance, and training of personnel. Skill in coordination of activities of others. Ability to serve as a technical lead for development and support of one or more IT systems. Ability to apply analytical reasoning to complex problems. Ability to multitask and to work effectively in a team or as an individual contributor. Ability to communicate effectively orally and in writing. Ability to meet deadlines and effectively communicate the status of assignments. Minimum Qualifications: Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years experience. Experience may substitute for education up to four (4) years. Preferred Qualifications: Experience using/supporting ESRI's Enterprise product suite, including ArcGIS Pro, ArcGIS Server, ArcGIS Online, and ArcGIS Portal. Experience supporting enterprise asset management systems like IBM Maximo. Experience with extract/transform/load (ETL) tools like Feature Manipulation Engine (FME). Experience with Structured Query Language (SQL) for data querying and reporting. Notes to Candidate: DEPARTMENT OVERVIEW: Please learn more about our department and how we serve our community: What does the Watershed Protection Department do? POSITION OVERVIEW: The IT Application Analyst Senior supports Austin Watershed Protection's core operational processes and analytical needs by recommending and implementing application configurations, developing and maintaining data translations and system integrations, and providing technical stewardship for enterprise and departmental applications. The role will leverage spatial and non-spatial datasets to enhance enterprise applications, including asset management applications, ESRI's ArcGIS Software Suite, Microsoft Power Platform tools, and extract/transform/load (ETL) tools. Additionally, the position will assist in evaluating new technologies and deployment strategies. This position works closely with internal customers to understand complex operational requirements and develops configuration recommendations in coordination with enterprise administration partners at Austin Technology Services (ATS) and external vendors. Typical duties for this position include supporting departmental usage of asset management applications like IBM Maximo, PipeTech (CCTV inspection), and associated ETL tools and analysis processes, creating ETL workflows to support departmental applications and managing ETL schedules, and using Structured Query Language (SQL) statements to query application databases and create reports. LOCATION: 505 Barton Springs Austin, Texas 78704 SALARY RANGE: $75,930.00 - $101,252.00, depending on qualifications and experience DAYS AND HOURS: 40 hours per week, Monay - Friday with the ability for a 60% telework schedule per week after initial training period. Exceptions may apply subject to the business needs of the department. EDUCATION: Verification of education will be conducted on the top candidate. ASSESSMENTS: The candidate selected to interview is subject to pre-employment screening assessments to evaluate skill levels and competencies required for this position. TRAVEL: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. BENEFITS: Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click here for more information. ABOUT YOUR EMPLOYMENT APPLICATION (Please read carefully): When completing the City of Austin Employment Application: Include details on the application or prior or current work history with the City of Austin. A cover letter and resume must be submitted with the employment application, but do not substitute for a complete employment application. A detailed and complete employment application will help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Include details on the application of any previous employment that you wish to be considered as part of your qualifications and relevant experience. Provide each job title and employment dates for all jobs on the application. Your work history should include duties you performed. “See Resume” is not acceptable and your application will be considered incomplete. Work history must include the month and year of employment and whether it was full or part-time work. Any relevant work history on the resume must also be reflected in the employment application in order to be considered. Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time. We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system. . JOIN THE CITY OF AUSTIN TEAM At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – that anchor our delivery of services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee. What Makes the City of Austin Special? Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation. Value and Innovation: Work in an environment where employees are valued, and innovation thrives. Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits. Retirement Security: Plan for the future with the City of Austin Employees' Retirement System. Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure. Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support. Career Growth: Advance your skills and expertise with professional development and leadership opportunities. Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration. By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country. . EEO Statement for City of Austin: The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call View phone number on click.appcast.io or Texas Relay by dialing 7-1-1. JOIN THE CITY OF AUSTIN TEAM At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee. What Makes the City of Austin Special? Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation. Value and Innovation : Work in an environment where employees are valued and innovation thrives. Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits. Retirement Security: Plan for the future with the City of Austin Employees' Retirement System. Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure. Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support. Career Growth: Advance your skills and expertise with professional development and leadership opportunities. Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration. By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country. City of Austin Employment Video
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