Manager, Compliance
Windstar Cruises
Overview Awarded World’s Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht‑style experience and unique voyages to the world’s best small ports and hidden harbors. Its three sailing yachts and four all‑suite yachts carry just 148 to 342 guests and cruise around the world. Our mission is to imagine and deliver personalized and immersive experiences 180 degrees from ordinary. We enrich people’s perspective through inspired travel. Job Summary: The Manager, Compliance is a key member of the Windstar Cruises Fleet Operations team, partnering closely with the Director, Safety, Environmental & Compliance to lead the day‑to‑day operation of the Company’s compliance function. This position manages the administration, coordination, and execution of the Company’s Safety Management System (SMS), environmental compliance programs, regulatory monitoring, audits, and security requirements. The Manager, Compliance plays a leading role in sustaining Windstar's safety and environmental culture across the fleet. Responsibilities Safety Management System (SMS) Management Manage the administration and maintenance of the Company’s SMS on behalf of the Director: Lead the review, revision, and distribution of SMS policies, procedures, and associated documentation. Manage the Company’s electronic SMS platform, ensuring documents are current, accessible, and properly version‑controlled. Oversee SMS‑related action items, corrective actions, and follow‑up requirements across the fleet. Coordinate SMS training and awareness programs for shipboard and shore‑side staff. Regulatory Compliance & Monitoring Monitor and interpret regulatory requirements on behalf of the Director: Conduct environmental and safety regulatory research based on fleet itineraries, flag state requirements, and port‑state control expectations. Track changes to maritime regulations (MARPOL, SOLAS, ISM, ISPS, MLC, and STCW) and summarize impacts for internal stakeholders. Prepare and submit required regulatory reports and notifications to Flag, Class, and port authorities. Monitor CLIA, flag state, and classification society bulletins, circulars, and updates, distributing relevant guidance to the fleet. Audit Management (ISM / ISPS / Environmental) Lead planning and execution of internal and external audits: Coordinate scheduling, documentation preparation, and pre‑audit readiness activities for ISM, ISPS, and environmental audits. Manage audit findings, non‑conformities, and observations, ensuring responsible parties are notified and action plans are documented. Monitor corrective action deadlines and follow up to ensure timely closeout of audit findings. Maintain audit records and associated documentation in an organized and accessible manner. Environmental Compliance Manage environmental compliance operations for the Company and its vessels: Coordinate the collection, validation, and reporting of environmental data (e.g., EcoMetrix/MWR) for the fleet. Develop and track annual environmental compliance goals. Review and update environmental policies and procedures in accordance with regulatory changes and fleet feedback. Lead sustainability program coordination in partnership with the Director. Sea Event System Administration Oversee the day‑to‑day management of the Sea Event reporting system: Monitor the Sea Event system to ensure all reports are submitted, reviewed, and approved in a timely manner. Prepare Sea Event statistics summaries for presentation at Shore Safety, Health, and Environmental committee meetings. Identify trends in reported events and escalated significant or recurring issues to the Director. Safety Operations Management Lead fleet‑wide safety operations: Develop, review, and update risk assessments and job hazard analyses (JHAs). Lead injury reduction initiatives and track safety performance metrics across the fleet. Coordinate the shore and ship emergency organization, including drills and tabletop exercises. Lead safety investigations and root‑cause analyses in partnership with the Director. Security (ISPS) Management Partner with the Director (CSO) on security‑related responsibilities: Maintain ship security plans, vessel security records, and associated documentation required under the ISPS Code. Coordinate security drills and exercises and manage documentation of security incidents as required. Public Health Program Management Manage coordination of the Public Health program as needed: Track communicable and infectious illness reports, coordinate public health‑related communications, and ensure compliance with CDC Vessel Sanitation Program (VSP) and other applicable public health requirements. Committee & Meeting Leadership Lead preparation of materials for Shore Safety, Health, and Environmental committee meetings: Compile incident statistics, regulatory updates, audit summaries, and action item tracking. Record meeting minutes and drive follow‑up on assigned action items. Qualifications Strong organizational skills with the ability to manage multiple priorities, deadlines, and projects simultaneously. Excellent written and verbal communication skills, with the ability to translate complex regulatory requirements into clear operational guidance. High attention to detail and accuracy in managing compliance records, regulatory filings, and audit documentation. Ability to build effective working relationships across departments and with shipboard personnel in a diverse, international environment. Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) and document management tools. Ability to work effectively in a fast‑paced operational environment and respond to emerging compliance or safety issues. Must possess current travel documents for international travel and be available for on‑call support as required. Preferred Qualifications: Bachelor’s Degree in Environmental Science/Engineering, Marine Engineering/Naval Architecture, Marine Operations, or a related field. Experience in maritime safety, environmental compliance, or regulatory affairs within the cruise or commercial shipping industry. Familiarity with ISM Code, ISPS Code, MARPOL, SOLAS, and associated maritime regulations. Experience with document management systems, SMS platforms, or compliance tracking software. Experience managing maritime audits (ISM/ISPS/environmental) and corrective action processes. Benefits Medical, Dental & Vision HSA & FSA Life & Disability Accident, Hospital & Critical Illness Pet Insurance Vacation, Sick Time and paid Holidays 401(k) with Company Match Employee Assistance Plan Education Assistance and Employee Discounts & Travel Deals EEO Windstar is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status. #J-18808-Ljbffr
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