Quality Assurance Analyst

Quality Assurance AnalystThis assignment has a substantial Spanish-language testing component. Candidates should demonstrate professional working proficiency in both English and Spanish, including the ability to:Read and comprehend complex Spanish-language application content.Validate Spanish translations against approved English-language requirements and source content.Test Spanish-language screens, fields, labels, instructions, error messages, alerts, and other user-facing functionality.Validate Spanish correspondence, notices, forms, and other resident communications.Identify incorrect, incomplete, inconsistent, misleading, or contextually inappropriate Spanish-language content.Validate that Spanish and English application experiences provide consistent business functionality and outcomes.Develop and execute test cases specifically covering Spanish-language functionality.Document Spanish-language defects clearly for business and technical teams.Communicate identified discrepancies to English-speaking project stakeholders.Perform regression testing of Spanish-language functionality following application changes.Candidates should be prepared to demonstrate the level of Spanish-language proficiency necessary to perform these job-related testing responsibilities. Preferred Industry Experience Strong preference will be given to candidates with experience supporting one or more of the following:Connecticut DSS or other State Government agenciesHuman Services (HHS)MedicaidMedicareMedicaid EligibilityEligibility and Benefits Management SystemsIntegrated Eligibility Systems (IES)SNAPTANFChild Care ProgramsHealthcare Exchange implementationsMoney Follows the Person (MFP)Medicaid Waiver ProgramsLong-Term Services and Supports (LTSS)Public Sector modernization initiativesPolicy-driven enterprise applicationsCandidates with experience interpreting State and Federal policies, eligibility rules, and healthcare terminology will be highly valued. Required QualificationsFive (5) or more years of Quality Assurance experience testing large enterprise applicationsStrong hands-on manual testing experienceExperience with test automation and automated testing frameworksProfessional working proficiency in English and Spanish sufficient to perform Spanish-language application and content validationExperience working throughout the Software Development Life Cycle (SDLC)Strong understanding of Quality Assurance methodologies, testing processes, and best practicesExcellent analytical, troubleshooting, and problem-solving skillsStrong written and verbal communication skillsExperience working directly with business stakeholders and technical teamsAbility to interpret business requirements and convert them into detailed test scenarios and test casesExperience working within Agile/Scrum development environmentsExperience using Jira for defect tracking and Agile project managementStrong attention to detail, particularly when comparing English and Spanish application contentTechnical Qualifications Candidates should possess experience with many of the following technologies:SeleniumTestNGJavaSalesforce application testingREST API TestingSOAP Web ServicesPostmanSQL for backend data validationMobile Application TestingProgressive Web Applications (PWA)JSON/XML validationGitContinuous Integration/Continuous Deployment (CI/CD) conceptsStrong understanding of:API and Web Service TestingTest Automation FrameworksDefect Lifecycle ManagementRequirements Traceability Matrix (RTM)Test PlanningTest StrategyTest EstimationTesting Experience Candidates should have hands-on experience performing:Manual TestingAutomation TestingFunctional TestingRegression TestingSmoke TestingIntegration TestingSystem Integration Testing (SIT)End-to-End TestingUser Acceptance Testing (UAT)API TestingBackend Data ValidationCross-browser TestingMobile TestingSalesforce TestingDefect Verification and RetestingMultilingual or localized application testing, preferably involving Spanish-language contentKey ResponsibilitiesPerform hands-on manual and automated testing across multiple enterprise applications.Perform dedicated testing and validation of Spanish-language application functionality and resident-facing content.Compare Spanish-language functionality and content against approved English requirements and expected business outcomes.Validate Spanish screens, correspondence, notices, messages, forms, labels, instructions, and application workflows.Develop comprehensive test scenarios, test cases, and automated test scripts based on business and technical requirements.Develop test scenarios specifically addressing Spanish-language functionality and content.Review business requirements, user stories, functional specifications, technical documentation, and design documents to identify testing needs.Participate in requirements walkthroughs, sprint planning, backlog refinement, release planning, and design review sessions.Estimate testing effort and provide input into overall project planning and release schedules.Execute functional, regression, integration, system, API, and end-to-end testing activities.Develop, maintain, and execute automated test scripts using approved automation frameworks.Validate interfaces and integrations between enterprise applications and external systems.Perform backend database validation using SQL queries.Execute API and web service testing using industry-standard tools.Document test execution results and communicate testing progress to project leadership.Identify, document, prioritize, and manage software defects through resolution.Clearly document defects involving Spanish-language content or functionality so they can be understood and resolved by business and technical teams.Participate in defect triage meetings and validate software fixes.Ensure complete traceability between business requirements, test cases, and executed tests through the Requirements Traceability Matrix (RTM).Collaborate closely with developers, business analysts, architects, project managers, vendors, and State business stakeholders.Support production implementations by performing release validation and post-production verification.Assist in continuously improving QA standards, automation frameworks, testing processes, and quality best practices.Preferred Experience Candidates with experience in one or more of the following will receive strong consideration:Spanish-language or multilingual software testingLocalization testingConnecticut Department of Social Services (DSS)State Government modernization initiativesIntegrated Eligibility SystemsHealthcare payer systemsSalesforce implementationsHuman Services applicationsEnterprise Case Management systemsFederal compliance initiativesHealthcare eligibility systemsDesired Business Knowledge Candidates with knowledge or experience in the following areas are highly preferred:Medicaid programs and policiesMedicare programsMoney Follows the Person (MFP)Eligibility determination processesHealthcare terminologyHuman Services operationsFederal and State compliance requirementsBenefits administration systemsPolicy-driven business rulesRegulatory compliance testingSoft