Credit Assistant

Job Description Job Description STAR PIPE PRODUCTS Location: 10500 Richmond Ave., Houston, TX 77042 Pay: $20-23/hr (Based on experience) Summary Credit Assistant is responsible for handling a variety of collections and credit management tasks, while supporting the Credit Analyst and Manager through the completion of assigned duties and special projects. Responsibilities Supports Credit Analyst – Assists with daily credit-related tasks, ensuring smooth processing and accurate documentation. Performs Basic Collections & Account Reconciliation – Contacts customers regarding past-due balances and reconciles accounts to resolve discrepancies. Handles Customer Communications – Sends email reminders, makes collection calls, and provides invoice and credit memo copies as needed. Maintains and Updates Customer Files – Ensures all customer records are current, organized, and complete. Manages Documentation – Retrieves Proof of Delivery (POD), Bills of Lading (BOL), packing slips, and other supporting documents. Assists with Special Assignments – Provides administrative and project support as directed by management or the credit team. Assists with Administrative Tasks – Flexibility and reliability by providing administrative support as needed, including coverage during vacations, reception duties, special assignments, and handling uncommon or urgent requests. Workspace Office Work Environment Shared Seating/Group Environment Ergonomic designs available Attributes Foundational Accounting Knowledge – Familiar with basic accounting principles and practices. Self-Motivated and Proactive – Takes initiative to complete tasks efficiently and independently. Detail-Oriented and Accurate – Maintains a strong focus on precision and thoroughness in all work. Tech-Savvy – Proficient in internet navigation, various accounting & ERP software and Microsoft Office applications (Word, Excel, Outlook). Reliable and Task-Focused – Willing and able to accept and follow through on assigned responsibilities. Team Player with a Positive Attitude – Collaborates effectively with colleagues and maintains a professional, can-do mindset. Physical Demands Able to Sit for Extended Periods – Maintains focus and productivity during prolonged periods of desk work or computer use. Physically Capable of Light Office Tasks – Able to move between seated and standing positions as needed for filing, scanning, and retrieving mail or packages. Education/Experience High School Diploma or Equivalent – Required educational foundation. 2+ Years of Experience in an Administrative Accounting Role – Proven background supporting accounting functions such as collections, reconciliations, and documentation management. Star Pipe Products is an Equal Opportunity Employee Company Description We are the proud owner of a U.S.A. foundry situated in South Coffeyville, Oklahoma. Star® Pipe Products is a domestic & global manufacturer for a broad array of iron products for the water and wastewater industries. Established in 1981, Star® Pipe Products is headquartered in Houston, Texas, and has been delivering quality products and services for over 40 years. Company Description We are the proud owner of a U.S.A. foundry situated in South Coffeyville, Oklahoma. Star® Pipe Products is a domestic & global manufacturer for a broad array of iron products for the water and wastewater industries. Established in 1981, Star® Pipe Products is headquartered in Houston, Texas, and has been delivering quality products and services for over 40 years.