Senior Quality Engineer

Senior Quality Engineer

If you're passionate about building a better future for individuals, communities, and our country—and you're committed to working hard to play your part in building that future—consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:

Grade: Technical 408

Pay Range: $118,900.00 - $178,500.00

Job Description

The Senior Quality Engineer writes automation scripts utilized in a CI/CD pipeline. They will work on dedicated product teams and are part of the engineering team made up of Software Engineers, Cloud Engineers and Quality Engineers. They work directly with scrum masters, product owners, and UX designers to give students and student mentors an excellent education experience. The Senior Quality Engineer builds and implements automated UI/API test validation and load tests as an essential part of that effort. Additionally, they will analyze failures and make recommendations in an objective, open-minded way.

Job Duties

• Performs functional, system, and integration tests for new and existing features.
• Improves communication and collaboration to enable rapid product development by serving as the liaison between the development and testing automation teams.
• Increases application/system testing by anticipating and correcting operational issues before their occurrence via testing tools.
• Creates more stable application environments by continuously improving the application quality and ensuring automation testing can easily be invoked and is scalable.
• Works under light supervision with wide latitude for independent judgment.
• Serves as a mentor by conducting training sessions and assisting less experienced peers.
• Leads in root cause analysis methodologies, remediation, and prevention.
• Presents 1 to 2 QA training sessions and/or workshops annually for internal stakeholders to help drive new initiatives.
• Responsible for finding, tracking, and prioritizing high-value bugs and driving toward their resolution.
• Writes and maintains various forms of tests ranging from unit tests to automated end-to-end tests.
• Performs other job-related duties as assigned.

KSAs

• Ability to adjust to changing priorities and work in a fast-paced environment.
• Solid critical thinking skills to identify issues and propose effective solutions.
• Team-oriented mindset with the ability to work effectively with diverse teams.
• Ability to understand team members' perspectives to foster a supportive and productive work environment.
• Keen eye for detail to ensure thoroughness in testing and documentation.
• Excellent organizational skills to balance multiple projects and deadlines effectively.
• Proficiency in end-to-end and exploratory testing methodologies.
• Comprehensive understanding and substantive expertise in more than one of various testing types, including: Functional Testing, Regression Testing, Performance Testing, Security Testing, Usability Testing, Integration Testing, Unit Testing, User Acceptance Testing, and Accessibility Testing.
• Expertise in programming or scripting languages commonly used in automation (e.g., Java, Python, JavaScript).
• Knowledge of performance testing tools (e.g., LoadRunner, JMeter).
• Strong understanding of SDLC, Agile methodologies, and experience with CI/CD tools (e.g., Jenkins, GitLab CI).
• Strong analytical skills for data-driven decision-making.
• Excellent communication skills for articulating complex technical concepts to various stakeholders in easy-to-understand methods.
• Demonstrated ability to manage and prioritize multiple testing initiatives simultaneously.
• Proven track record of driving quality improvements across cross-functional teams.
• Advanced understanding of application testing landscape and advantages/disadvantages of competing tools.

Minimum Qualifications

• Bachelor's Degree in Computer Science, Software Engineering, or a related technical field.
• 6 years of experience that includes the following: writing API (REST/SOAP) testing scripts, writing/maintaining UI or browser emulation scripts using Selenium, TestNG, or Protractor, using programming/scripting languages (Java, JavaScript, Bash, and Python), using load testing software like JMeter, using CI/CD orchestration systems (AWS CodeBuild/CodePipeline, Bamboo, and Jenkins), Using Jira or Workfront, end-to-end automation testing, and conducting multiple QA training sessions and/or workshops at conferences, meet-up groups, or internally.
• Equivalent relevant experience performing the essential functions of this job may substitute for education degree requirements. Generally, equivalent relevant experience is defined as 1 year of experience for 1 year of education and is the discretion of the hiring manager.

Preferred Qualifications

• Master's Degree or PhD
• Hands on experience with PaaS systems such as Salesforce, Banner, and Workday
• Ability to write SQL queries in TSQL databases (Oracle, MSSQL, MySQL, and PostgreSQL)
• Experience working in non-SQL datastores (MongoDB, AWS Dynamo DB, and Hadoop)
• Familiarity with Linux environment and shell scripting
• Exposure to any mobile development with Android or iOS

Position & Application Details

Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.

How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.

Additional Information

Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive.

Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at View email address on click.appcast.io.

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.