Manager, Gateway Clearance (LCB)

We have an immediate career opportunity for a qualified Clearance Manager. The Clearance Manager ensures compliance with Customs and Participating Government Agencies while ensuring efficiency in day‑to‑day roles of clearance agents. The position reports to the Senior Clearance Manager and is responsible for providing leadership, ensuring efficient production and stability in changing environments. Key Responsibilities Provide expert advice to both internal and external customers Ensure that staff operations are being performed within established timeframes and corporate governance standards and adheres to Customs and OGA rules & regulations Actively seek out, develop and implement process improvement opportunities for the business Ensures all policies and procedures are consistently administered Assigns work, sets completion dates, reviews work, and manages performance in accordance with organizational policies, procedures, and performance management processes Responsible for meeting key performance indicators and targets Manages a large number of service, production, or support employees via subordinate supervisors or a team of exempt professional individual contributors and applicable staff in Associate roles Ensures performance planning, coaching, and evaluation occurs per policy Skills & Qualifications U.S. Customs Broker License required. Typically requires BS/BA and 3-5 years of experience in Customs Clearance/International Trade in a supervisory or management role Demonstrated success in leading, supervising, managing, motivating and developing staff Ability to plan, organize and manage multiple tasks and set priorities Ability to make customers and their needs a primary focus of one's actions; developing and sustaining productive relationships Ability to communicate and interact effectively with people from multi‑functional and diverse backgrounds General Knowledge in U.S. Customs and International trade with a basic understanding of Customs valuation, classification, compliance/audit and trade programs Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from management, employees and customers Proficiency in Excel, Word and Power Point This position requires access to secured airport areas. Selected candidates must be able to obtain and maintain a Security Identification Display Area (SIDA) badge, which includes passing a criminal history records check, fingerprinting, and meeting all federal, state, and local regulatory requirements. Candidates must be able to provide all documentation necessary to support the badging process. Anticipated Schedule: Sunday - Thursday, 9:00 a.m. - 6:00 p.m. Employee Benefits & Incentives Competitive Pay Bonus/Incentive Programs Retirement Savings – 401K with company match Medical, Dental, Vision, well‑being programs Tuition Reimbursement Generous Paid Time Off – Starting at 4 Weeks (PT/FT) Paid Leave Employee Discount Program Employee Assistance & Work Life Program Outstanding training opportunities Equal Opportunity Employment DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here: We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. #J-18808-Ljbffr DHL Express