Sales & Operations Advisor

About DriveTime DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation, headquartered in Tempe, Arizona and Dallas, Texas. Job Overview The Sales and Operations Advisor focuses on delivering effective customer interactions by understanding customer needs and matching them with the right vehicle, inventory, and financing options. Responsibilities Build strong partnerships with customers who have expressed interest in purchasing a vehicle and guide them through the DriveTime Nurture and Sales processes. Manage the full sales cycle by completing sales calls, securing appointments and converting scheduled visits into completed sales. Perform operational responsibilities including opening/closing the store, cash handling, sales, nurture activities, inventory management, audits and administrative tasks such as documentation, tags and title/registration. Maintain expert knowledge of dealership inventory, website, OET experience, financing options and all related sales processes (trades, upgrades, post‑sale activities). Continuously develop sales competencies including negotiation, customer experience and core selling skills. Collaborate with and support team members, contributing to a positive, safe, and highly effective team environment. Deliver a world‑class, tailored customer experience and introduce customers to the full DriveTime family of companies. Serve as a training partner for new hire Sales and Operations Advisors, supporting onboarding and skill development. Execute company directives, initiatives and expectations while actively seeking feedback and participating in training and development. Progress through a multi‑phase learn‑and‑earn role (Levels0–4), assuming increasing responsibility for sales, operations, inventory management, and dealership leadership as certification is achieved. Qualifications High School Diploma or GED required; Associate’s or bachelor’s degree preferred or equivalent experience. Minimum of 3 years of related sales and retail operations experience with proven success in driving sales performance, managing operational processes, and delivering high‑quality customer experiences. Valid driver’s license and acceptable driving record for the previous 3 years. Must be at least 18 years of age. Ability to pass a drug test and a background check. Physical Demands The position requires the employee to remain in a stationary position at least 75% of the time, occasionally move within the office to access file cabinets or office machinery, operate a computer and other office productivity equipment, and may require moving objects up to 20 pounds. Benefits Medical, dental, and vision coverage. 401(K) plan. Company‑paid life insurance policy. Short‑ and long‑term disability coverage. Paid time off including wellness days and holidays. Monthly bonus share, sales contests and other incentive programs. Tuition reimbursement and wellness program. Equal Opportunity DriveTime is a drug‑free, tobacco‑free workplace and an Equal Opportunity Employer. We do not charge any fees during hiring. Official communications will come from @drivetime.com. #J-18808-Ljbffr