HVAC Service Technician

Job description:

A growing residential and light commercial HVAC service provider in Norwalk is seeking a skilled and dependable HVAC Service Technician to join its high-performing field team. This role is ideal for a technician who takes pride in their craft, values customer experience, and wants to be rewarded for performance rather than capped by it.

Youll be trusted with diagnosing, servicing, and maintaining HVAC systems while delivering a consistently professional, customer-first experience. This position reports directly to senior operational leadership and plays a key role in the companys reputation for quality and reliability.

What Youll Be Doing

• Diagnose, service, repair, and maintain residential and light commercial HVAC systems
• Perform seasonal tune-ups, inspections, and equipment replacements
• Clearly explain system issues, solutions, and pricing to customers before work begins
• Accurately document all work using field-service software
• Follow all safety standards and operational procedures
• Maintain company vehicle, tools, and inventory in clean and working condition
• Support installation teams or fellow technicians when required
• Participate in ongoing technical and professional training
• Uphold high standards of professionalism, workmanship, and customer care

Qualifications:

What Were Looking For

• Valid Connecticut S1, S2, S3, or S4 HVAC License
• EPA 608 Certification (Type II or Universal)
• Minimum of 3 years experience in HVAC service, maintenance, or installation
• Strong electrical and mechanical troubleshooting skills
• Customer-focused mindset with a clean, professional appearance
• Valid drivers license with a clean driving record
• Ability to lift 50+ lbs and work in confined spaces and varying weather conditions
• Experience with ServiceTitan or similar field-service software is an advantage

Why is This a Great Opportunity:

Whats in It for You

• Competitive pay with uncapped performance incentives
• Signing bonus for qualified technicians
• Company vehicle, tablet, uniforms, and tools
• Medical, dental, and vision insurance
• Paid time off and holidays
• 401(k) with company matching
• Clear career progression into lead technician or operations roles
• Supportive, owner-led environment with minimal bureaucracy
• Fair, structured on-call rotation

This opportunity is well-suited to technicians who want more than just another service role and are ready to step into a team that rewards skill, accountability, and performance.

Nigel


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