Radiology Scheduler

Manage a high-volume inbound call queue Make outbound calls to schedule patients and follow up on outstanding orders Schedule imaging appointments accurately based on physician orders, diagnoses, and exam requirements Verify patient demographics, insurance information, referring-provider information, and order accuracy Communicate with patients, referring offices, clinical staff, registration, and authorization teams Meet established call-volume, productivity, attendance, and quality expectations Maintain patient confidentiality and provide a professional, compassionate experience Assist with additional scheduling and business-office responsibilities as needed Complete required in-person training before primarily working remotely Report to the Culpeper center for training, meetings, team activities, workflow needs, or when requested by leadership Requirements High school diploma or general education degree (GED) Previous experience working in a medical or healthcare setting is required Strong customer-service, communication, organization, and computer skills are required Previous experience with medical scheduling, patient coordination, registration, or call-center workflows is preferred Experience scheduling radiology or diagnostic imaging services is strongly preferred Familiarity with electronic medical records, insurance verification, and medical terminology is preferred Ability to work independently and multitask Ability to provide documentation accurately and concisely Knowledge of medical terminology Knowledge of computer applications and Microsoft Office Core Competencies Demonstrates expertise in managing high-volume inbound and outbound calls while ensuring accurate scheduling of imaging appointments based on physician orders. Proficient in patient coordination, insurance verification, and maintaining confidentiality in a healthcare setting. Highest-signal resume keywords Medical Scheduling Experience Patient Coordination Customer Service Skills Electronic Medical Records Familiarity Microsoft Office Proficiency ATS Optimization Keywords Hard Skills Medical Scheduling Patient Coordination Insurance Verification Call-Center Workflows Medical Terminology Soft Skills Communication Skills Organization Skills Customer Service Certifications & Qualifications High School Diploma GED Industry Keywords Healthcare Setting Radiology Services Diagnostic Imaging Tools & Technologies Electronic Medical Records Microsoft Office #J-18808-Ljbffr