ReStore Associate

ReStore Associate

Reporting to the ReStore Assistant Store Manager, the ReStore Associate will assist with day-to-day operations of the store front end, sales floor, and receiving/processing of donations in the back. The ReStore Associate will be expected to leverage available volunteers to accomplish daily tasks in an efficient manner. In addition, the ReStore Associate will be responsible for store projects that will be assigned to her/him as needed within the store and must provide excellent customer service to donors in the back, customers on the sales floor, customers at the front end (register), and regular volunteers as well as CS members. This is a full-time non-exempt position requiring flexibility to work evening and weekend hours as needed. The ReStore Associate will likely spend, on average, at least five days per week, Monday-Sunday (40-hour work week). Saturday availability is required.

Essential Functions

• Providing excellent customer service to customers and donors of the ReStore
• Have the ability and desire to communicate our mission and purpose to volunteers and customers
• Ensure donation area is neat, clean, and organized
• Clean and partner with management team to price and place donated goods
• Evaluate condition/price of incoming merchandise to ensure it is in sellable condition and consistent with ReStore product acceptance standards
• Ensure volunteers complete daily tasks in a timely and safe manner
• Work on daily tasks assigned by the ReStore leadership team

Knowledge, Skills, and Abilities

• To be respectful, courteous, and professional in all interactions with staff, volunteers, and customers
• Communicate effectively with people of diverse backgrounds
• To be dedicated to working in and promoting a team environment
• Self-motivated with the ability to work independently and as part of a team and with great energy and persistence
• Proven organizational skills including the ability to manage multiple tasks and projects simultaneously and produce high quality results quickly and on time
• Critical thinking, problem solving, accuracy, and attention to detail
• Available to work weekends and evenings

Education and Experience

• At least 1 year retail experience preferred

Scope and Effect

All work must comply with applicable laws, as well as Habitat Greater Raleigh's guidelines, policies, and mission statement.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to be on their feet for long periods of time. The employee frequently is required to stand, walk, bend, stoop, kneel, carry, as well as pulling and reaching to move items onto trucks and into stores. Position requires the ability to frequently lift products/supplies up to 50lbs.

Work Environment

This job operates primarily in a retail/warehouse environment and can require operating equipment such as a forklift, power tools, hand tools, ladders, price guns, pallet jacks, and other material handling equipment. Occasionally works in outside conditions that can include heat, humidity, and high noise levels.

We are an equal opportunity employer. Applications are considered for positions without regard to veteran status, uniformed service member status, race, color, religion, sex, sexual orientation, physical or mental disability, genetic information, or any other category protected by applicable federal, state, or local laws. We also require that all staff take seriously their ethical responsibilities to safeguard our intended beneficiaries, their communities (especially children), and all those with whom we work. In line with the prevention of sexual exploitation and abuse, all staff must pass a thorough background screening and will be held accountable for upholding our policies around ethical behavior, including safeguarding and whistleblowing. This company is an at-will employer as allowed by applicable state law. This means that, regardless of any provision in this application, if hired, the company or I may terminate the employment relationship at any time, for any reason, with or without cause or notice.