Dining Room Attendant

Job Description

Job Description

The Ohioan Hotel and Event Center (Formally Nationwide Hotel and Conference Center) located in Lewis Center, Ohio is searching for Full Time and Part Time Breakfast & Lunch Dining Room Attendants to join our team! We are offering a $500 sign on bonus!!

Our attractive compensation package includes a competitive wage, access to health benefits, PTO and 6 paid Holiday's (full-time only), 401K with up to 4% company match, dining and travel discounts AND free meals and free parking!

Job Summary:

As a Dining Room Attendant, your primary responsibilities revolve around the guest experience. In Food Service, there are both service and product knowledge expectations, with a significant focus on maintaining a hospitable mindset. The team serves a combination of both Food & Beverage and Hotel Operations and does so in a variety of different venues. The typical shift is 6:00AM - 3:00PM.

Essential Functions:

1. Set up equipment and items in a timely fashion to execute a successful breakfast and lunch service. Typically includes setting up a buffet, drink station, tables and preparing food and beverage service.

2. Greet, seat, and serve guests in the dining room while acting in a professional manner.

3. Anticipate and beware of guest needs after and during service in order to provide high quality service and high guest satisfaction. Continually stock and maintain items to meet the demands of the guests while adhering to all presentation standards.

4. Tear down and clean up all equipment and items used during service and return to storage to be used for the next day.

5. Follow all standards and procedures related to set up, serving, cleaning, uniforms, and proper Hospitality etiquette.

6. Perform additional duties as requested by a manager at various times in a timely fashion.

7. Operating point of sale system, collecting payment and balancing cash receipts.

Physical Requirements:

These physical demands represent the physical requirements necessary for an associate to successfully perform the essential functions of the position. Reasonable accommodation can be made to enable individuals with disabilities to perform the described essential functions of the position.

1. Required to stand the duration of the shift.

2. The ability to regularly lift 55 lbs.

Qualifications, Education, Experience, Skills, and Abilities:

1. Knowledge of food and beverage, etiquette and quality service standards.

2. Basic math skills.

3. High school diploma and prior experience working in customer service.

4. English language and professional communications skills are required.

5. Ability to work in a team environment.

6. Ability to work calmly and effectively under pressure.

7. Must have problem solving abilities, be self-motivated, and organized.

Tucked in a 15-acre park-like setting just North of Columbus, Ohio, our property offers a complete collection of services and amenities for an all-inclusive experience. Our hotel has 193 stylishly appointed guest rooms and suites delight leisure travelers, while our 45,000 square feet of customizable meeting spaces are sophisticated yet comfortable and offer state-of-the-art technology to create a dynamic setting for meetings and special events.

We are managed by Columbus Hospitality Management , a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.

We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.