Commercial Business Development Manager

Job Description

Job Description

THE OPPORTUNITY

We're not looking for someone to manage a board or run a crew. We're looking for someone

who builds a book of business.

Santiam Heating & Sheet Metal has spent 30 years earning its reputation across Oregon and

Washington. We have the customers, trucks, technicians, and relationships. What we're

building is the commercial service engine that turns one-time HVAC installs into long-term

relationships where we support the full equipment lifecycle.

This role is the tip of the spear for Santiam’s next era.

WHAT THIS ROLE IS

Part hunter. Part relationship builder.

You'll spend your time in the field developing HVAC maintenance, replacement, and retrofit

opportunities via the company’s deep owner-direct and GC relationships. Your job is to grow

the commercial preventative maintenance (PM) book, develop key commercial accounts, and

scale the service department.

This job involves travel to walk commercial sites, meet with property managers and owners,

assess and build equipment inventories, attend industry events, and develop strategic

partnerships.

The Commercial Business Development Manager will work collaboratively with estimating,

technician, and dispatch teams to ensure project alignment, customer satisfaction, and

successful acquisition of new service opportunities.

Excellent storytelling capabilities, relationship building skills, strong data and technologyorientation, market awareness, and a proven track record in developing a book of business are

critical success factors.

If you’re passionate about anticipating customers’ needs, solving problems, and strengthening

local businesses, this role is for you.

COMPENSATION & BENEFITS

On Target Earnings (OTE)

• $105,000–$195,000+

Base Salary

• $70,000–$85,000 depending on experience

Commission Structure

• 7% on new PM agreement revenue

• 10–12% accelerator on strategic/multi-site accounts

• 2–3% on repair and replacement revenue from new accounts you develop and own

• Commission is uncapped and earned on revenue you source, position, or actively

manage.

Benefits

• 100% employer-paid medical, dental, and vision

• Company vehicle + gas card

• Annual performance bonus tied to individual, department, and company-wide goals

• 401(k) with 4% company match

• PTO and paid holidays

• Advancement opportunities

WHAT YOU’LL DO

Business Development

• Drive outbound commercial business development with an emphasis on PM

agreements through a mix of post-installation PM attachment, warm outreach to existing

customers, and self-sourced prospecting

• Conduct site walks and evaluate equipment condition to identify maintenance,

replacement, and retrofit opportunities

• Collaborate with install and service teams—estimators, project managers, dispatch, and

technicians—to scope opportunities, build PM proposals, and develop customerfocused solutions that win business

• Maintain detailed, organized records in HubSpot (CRM) and ServiceTitan (FieldOps)—

contacts, companies, deals, equipment, and service agreements—and manage

opportunities, track pipeline, and build forecasts that support growth goals

• Identify cross-sell and account-growth opportunities across the Salem and

Beaverton/Hillsboro markets

Account Management

• Build, maintain, and strengthen long-term relationships with owners, developers,

property managers, and other key decision-makers

• Serve as the primary point of contact for strategic and multi-site accounts across every

phase—sales, onboarding, equipment start-up/commissioning, and the active contract.

• Keep customers informed on equipment condition and relevant industry

developments—rebates, incentives, and code or legislative changes—to support their

capital planning

Market Presence

• Represent Santiam at conferences, industry events, and trade associations to promote

company capabilities and grow presence in target markets

• Prepare and deliver sales materials and marketing collateral that showcase Santiam's

value and technical strengths in HVAC service

WHAT WE'RE LOOKING FOR

Qualifications

• 3–5 years of business development or sales experience in the

construction/mechanical/HVAC services industry

• Proven ability to develop relationships and generate new business through outbound

prospecting, cold calling, and self-sourced pipeline development

• Working knowledge of commercial HVAC systems and equipment lifecycle sufficient to

scope maintenance and install projects confidently

• Experience pursuing and securing medium-sized HVAC install or service projects

• Comfortable presenting, communicating, and negotiating with property managers and

owners

• Organized, accountable, and self-directed

• Experience with ServiceTitan and HubSpot or similar software preferred

• Ability to travel regularly for site visits and industry events—valid driver's license with

clean driving record required

ABOUT SANTIAM HEATING & SHEET METAL

We don’t cut corners. We shape metal. For over 30 years, Santiam Heating & Sheet Metal has

been the go-to crew for HVAC and custom sheet metal across Oregon and Washington. We

build systems that last. Period. From commercial HVAC installs to custom-fab sheet metal and

service work that keeps buildings running, we do it all under one roof. Our edge? The crew.

We train, mentor, and grow the next generation of pros who take pride in their craft. Clean

installs, tight lines, and a team-first mindset—that’s how we do business. Around here, you

don’t just punch a clock. You level up.

We don’t cut corners. We shape metal.

For over 30 years, Santiam Heating & Sheet Metal has been the go-to crew for HVAC and custom sheet metal across Oregon and Washington.

We build systems that last. Period. From commercial HVAC installs to custom-fab sheet metal and service work that keeps buildings running, we do it all under one roof—literally.

Our edge? The crew. We train, mentor, and grow the next generation of pros who take pride in their craft. Clean installs, tight lines, and a team-first mindset—that’s how we do business.

Around here, you don’t just punch a clock. You level up.

Company Description

We don’t cut corners. We shape metal. \r\n\r\nFor over 30 years, Santiam Heating & Sheet Metal has been the go-to crew for HVAC and custom sheet metal across Oregon and Washington. \r\n\r\nWe build systems that last. Period. From commercial HVAC installs to custom-fab sheet metal and service work that keeps buildings running, we do it all under one roof—literally. \r\n\r\nOur edge? The crew. We train, mentor, and grow the next generation of pros who take pride in their craft. Clean installs, tight lines, and a team-first mindset—that’s how we do business. \r\n\r\nAround here, you don’t just punch a clock. You level up.