Service Consultant

Overall Summary


As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.


Education


High School


Experience


Less than 1 year


Additional Information


AUTOMOTIVE SERVICE ADVISOR


Dickson City Hyundai


???? Earn Potential 0f $70K-$100K+ Per Year
Salary + Commission + Monthly Bonuses


???? Monday-Friday, 7:30 AM-6 PM - NO WEEKENDS!


???? Join a family-owned dealership with a busy service department and a supportive, team-first culture.


NO AUTOMOTIVE EXPERIENCE? WE'LL TRAIN THE RIGHT PERSON.


Automotive experience is preferred, but it is not required.


If you are great with people, motivated to succeed, comfortable in a fast-paced environment, and willing to learn, we want to talk to you.


Experience in sales, hospitality, retail, customer service, insurance, or other customer-facing positions can be a great fit for this role.


Why You'll Love Working Here


$80K-$100K+ earning potential
Competitive salary + commission
Monthly performance bonuses
Monday-Friday schedule
No Saturdays or Sundays
Health & dental insurance
401(k) retirement plan
Paid vacation, holidays, and sick time
Employee discounts
Manufacturer training provided
Uniforms provided
Busy service department with strong earning potential
Opportunity to build a long-term career in the automotive industry


What You'll Do


Greet customers and provide a professional service experience
Listen to customer concerns and accurately document their needs
Perform pre-write-up vehicle inspections
Work with technicians and the Parts Department to keep repairs moving
Provide repair and maintenance estimates
Clearly explain recommended services to customers
Keep customers informed throughout the repair process
Schedule appointments and help manage daily workflow
Review completed repairs and process customer payments
Follow up with customers when needed
Build long-term customer relationships


What We're Looking For


No automotive experience required - we will train the right candidate
Service Advisor experience is a plus
Strong communication and people skills
Comfortable with technology and learning new computer systems
Comfortable speaking with customers in person and over the phone
Organized and able to handle a fast-paced environment
Positive, professional attitude
Strong work ethic
Team-oriented mindset
Willingness to learn automotive repair and maintenance
Motivated by performance and earning potential


About Dickson City Hyundai


Dickson City Hyundai is a family-owned dealership focused on providing an excellent experience for both our customers and our employees.


Our service department stays busy, giving our Service Advisors the opportunity to build customer relationships, develop their skills, and earn a strong income.


We're looking for someone who wants more than just another job. We're willing to train someone who wants to build a career.


Apply Today


If you're motivated, good with people, and ready for an opportunity where your performance can directly impact your income, we'd like to meet you.


Automotive experience is NOT required.


Dickson City Hyundai


1519 Scranton Carbondale Highway
Scranton, PA 18508
View phone number on click.appcast.io

AAP/EEO Statement


Rosado Group Dealerships provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rosado Group Dealerships complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Rosado Group Dealerships expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Rosado Group Dealerships' employees to perform their job duties may result in discipline up to and including discharge.

Employment Position: Full Time


Salary: $70,000.00 - $100,000.00 Yearly


Salary is negotiable.


Zip Code: 18508