Rental Coordinator (On-Site)

Ziegler Rental, a division of Ziegler Companies, is hiring a Rental Coordinator. The role involves creating, maintaining, and closing rental agreements while communicating updates with internal and external customers. The position is fast‑moving, rewarding, and focused on customer problem‑solving with industry‑leading Cat® construction equipment. Schedule Monday–Friday, 8:30 a.m.–5:00 p.m. Overtime may arise but is not guaranteed. Responsibilities Provide rental support to the Rental Sales Team to ensure excellent customer service. Answer incoming calls from Sales Representatives, customers, and the rental call center. Generate customer quotes, create and close rental agreements using Ziegler’s proprietary rental software. Monitor rental reports to manage daily tasks and ensure process compliance. Coordinate equipment deliveries and returns with the Transportation Department. Ensure accurate and timely invoices, including collection of unpaid balances. Build and maintain knowledge of rental fleet equipment and their applications. Collaborate effectively with team members, management, and other departments. Assist with inventory management when needed. Follow up with Sales Representatives and customers via phone and other communication channels. Participate in after‑hours, on‑call support as needed. Assist with special projects and training when needed. Qualifications High School Diploma or GED; a 2‑ or 4‑year degree preferred. Customer focus, attention to detail, dependability, efficiency, planning and organization. Ability to multi‑task in a demanding environment. Experience working in Microsoft Office Suite and related software. Preferred: rental industry knowledge. Minimum Physical Requirements Walking, talking, hearing. Working conditions may be both indoor and outdoor; noise level may be moderate at times. Compensation Hourly pay plus incentive in the range of $49,900 – $73,900, dependent on skills, experience, and education. Benefits Health, dental, vision, and life insurance. 15 days of PTO in the first year with accrual from day 1. 9 paid holidays. 401(k) plan with company contribution and match. HSA – Ziegler contributes up to $1,000 tax‑free each year. Short‑term and long‑term disability insurance. FSA and EAP. Paid parental leave and funeral leave. Fitness membership discount. Education assistance. Equal Opportunity Ziegler Inc. welcomes applications from all qualified individuals and will provide reasonable accommodations to qualified disabled persons. We are an equal‑opportunity employer: race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status will not affect our decision. #J-18808-Ljbffr Ziegler Cat