Organizational Change Consultant

Organizational Change Consultant

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As an Organizational Change Consultant within PNC's HR Strategy Delivery and Risk organization, you will be based in Pittsburgh or Mechanicsburg PA; Cleveland, Akron or Columbus, OH; Downers Grove, IL; Atlanta, GA; Birmingham, AL. The Organizational Change Consultant manages the planning, execution, and control of projects, delivering to approved deliverables, schedule, cost, and quality commitments. This role primarily supports HR Modernization a multi-year, enterprise-wide effort to make HR simpler, smarter, and more connected and takes on additional enterprise initiatives over time.

Key Responsibilities

• Determine change issues and required deliverables; define and manage resource needs, allocations, and availability.
• Develop change work, resource, and quality plans, schedules; conduct project meetings; own project tracking, analysis, and management.
• Lead the workstream-level change effort: stakeholder analysis, change impact assessment, readiness, and adoption translating design decisions into people, process, and behavior impacts.
• Monitor progress and results delivery; identify resistance early, manage change saturation, and resolve project and stakeholder issues.

Required Experience

• Direct, hands-on change management experience has personally owned and delivered change work end-to-end, not supported it from an adjacent function. Backgrounds centered primarily on communications, training delivery, or project coordination without change ownership are not a fit.
• Has led a change workstream or project and owned the outcomes.
• Complex, enterprise-impacting initiatives acquisition/integration work, vendor and platform transitions (e.g., benefits portal / vendor management), competency-to-skills shifts, payroll/req ops/comp structure changes, and international expansion.

Preferred

• Large-scale HR or enterprise transformation experience a strong plus that does not substitute for direct change management leadership.
• A pragmatic, credible leader trusted by both leadership and impacted teams, who thinks program-wide and translates strategy into "what this means for me."

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Account Management, Client Counseling, Competitive Advantages, Deliverables Management, Design Thinking, Employee Relations, Organizational Culture Change, Results-Oriented

Competencies

Accuracy and Attention to Detail, Consulting, Effective Communications, Managing Multiple Priorities, Organizational Change Management, Organizational Savvy and Politics, Problem Solving, Project Management

Work Experience

Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Base Salary: $50,000.00 $143,000.00Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Generally, this opening is expected to be posted for two business days from 08/11/2026, although it may be longer with business discretion.

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

If an accommodation is required to participate in the application process, please contact us via email at View email address on click.appcast.io. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call View phone number on click.appcast.io and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.