Desktop Consultant

Desktop Consultant

Location: Commerce, CA Duration: 6+ Months

The Consultants must meet all of the following minimum qualifications:

• Four(4)years of experience with in the last five(5)years in Service Desk or Help Desk operations acting as a call center agent or customer service representative (dealing with customer/clients, answering calls, managing ticket system).
• Three(3)years of experience with in the past four(4)years installing software on PC’s in a Microsoft Windows desktop environment.
• Three(3)years of experience with in the last four(4)years troubleshooting issues related to domain joins, group policy, profile management, DHCP, DNS, TCP/IP.
• Four(4)years of experience with in the last five(5)years with remote-installation of software.
• Provide a list of three organizations where similar services have been provided. Must provide the name, phone number and email of contact person in WOS Form A to meet this requirement.
• Four (4) years of experience within the last five (5) years working with Active Directory, Office 365, and Windows 10.

Note:

Consultants shall be trained on site for up to one (1) month at the Service Desk at IS Headquarters located at 5555 Ferguson Drive, Commerce, CA 90022. Once the initial training is complete, Consultants may be assigned to work remotely thereafter.

Details Needed to submit:

• Full Name:
• Contact Details:
• Skype ID:
• Availability:
• Current Location:
• Visa Status:
• Rate:

Regards

Naresh Damagalla

West Advanced Technologies, Inc