Facilities Manager

What this job involves: As Facilities Manager, you'll serve as the single point of contact responsible for integrated facilities management in critical environments, working closely with the Regional Manager and Corporate Real Estate team to deliver exceptional facility management services. You'll coordinate tenant requirements, manage service delivery, and ensure satisfaction while supporting the implementation of strategic short and long-term projects. This role requires you to develop and implement innovative programs, processes, and procedures that optimize operational efficiency, reduce costs, and maintain the highest standards of performance in mission‑critical facilities. At JLL, we are collectively shaping a brighter way, and you'll play a vital role in managing complex budgets, overseeing vendor performance, ensuring regulatory compliance, and maintaining seamless operations in secure, critical environments where reliability and excellence are paramount. What this job involves: As Facilities Manager, you'll serve as the single point of contact responsible for integrated facilities management in critical environments, working closely with the Regional Manager and Corporate Real Estate team to deliver exceptional facility management services. You'll coordinate tenant requirements, manage service delivery, and ensure satisfaction while supporting the implementation of strategic short and long-term projects. This role requires you to develop and implement innovative programs, processes, and procedures that optimize operational efficiency, reduce costs, and maintain the highest standards of performance in mission‑critical facilities. At JLL, we are collectively shaping a brighter way, and you'll play a vital role in managing complex budgets, overseeing vendor performance, ensuring regulatory compliance, and maintaining seamless operations in secure, critical environments where reliability and excellence are paramount. What your day‑to‑day will look like: Lead implementation of strategic short and long‑term facility projects while ensuring uninterrupted day‑to‑day operations, communications, and critical infrastructure performance in secure environments Develop and implement innovative operational programs, processes, and procedures that reduce costs, increase productivity, and enhance reliability across critical systems Manage capital and expense budgets through close client collaboration, financial analysis, and monthly/quarterly variance reporting to ensure fiscal responsibility and transparency Oversee comprehensive monthly, quarterly, and annual reporting while preparing tenant financial reports including billing reconciliation, credits, and operating expense statements Direct and supervise vendor performance and contractor activities during standard operations and critical after‑hours periods including nights and weekends to maintain 24/7 operational readiness Develop and execute annual management plans that align facility operations with client objectives while maintaining compliance with security protocols and critical environment standards Required qualifications: 8+ years of facilities management experience in corporate environments, critical facilities, or third‑party service provider roles with proven success in complex operations Demonstrated expertise managing critical environments such as data centers, laboratories, secure facilities, or mission‑critical operations requiring high reliability and uptime Strong organizational and leadership capabilities within matrixed organizations including oversight of technical staff, administrative teams, and vendor partners Excellent communication and presentation skills with ability to interface effectively with executive stakeholders and secure environment personnel Advanced proficiency in MS Office, MS SharePoint, and CMMS/Work Order systems with strong financial acumen for budget management and reporting Preferred qualifications: Bachelor's Degree in Engineering, Facilities Management, or related technical discipline Experience managing multiple facilities simultaneously with varied critical functions and operational requirements Comprehensive knowledge of building systems, critical infrastructure, telecommunications, security systems, and emergency preparedness protocols Professional certifications such as CFM (Certified Facility Manager), FMP (Facility Management Professional), or PMP (Project Management Professional) Financial management experience including P&L responsibility, capital planning, and lifecycle cost analysis #J-18808-Ljbffr