Night Auditor

Job ResponsibilitiesPosts room charges and taxes to guest accounts.Processes guest charges voucher and credit card vouchers.Post charges to the guest accounts that have not been posted or were incurred on the night audit shift.Transfer charges and deposits to master accounts.Check to see that all charges are assigned to the appropriate departments.Follow End of Day / Night Audit Checklist.Exercise knowledge of emergency procedures and assists Overnight Manager during emergencies.Balance the day's charges, making corrections as necessary.Respond to guest needs, special requests and complaints and alert the appropriate manager as needed.Understand and know how to perform check-in and check-out procedures.Responsible for courteous, efficient response at all times.SkillsOutstanding communication skills.Understanding of: Outlook Office (Excel, Word, Email) – experience with Opera is a plus.Understanding of auditing, balancing, and closing out accounts.Outstanding organizational and time management processes.Must be knowledgeable of management company policies and property community policies.Must be able to communicate effectively with others.Maintain a high level of professionalism in all interactions/situations.Maintain the required property uniform and always ensuring a professional appearance and attitude.Qualifications1-2 years' experience in customer service – hotel experience is a plus.Proficient in Microsoft Office products (Word, Excel, PowerPoint, and Outlook)Ability to lift and transport up to 10 pounds.Must be willing to stand for 6-8 hours at a time.Capacity to work varied shifts – including weekends and holidays.Cash Handling experience a plus.Ability to develop, plan, and implement short and long-range goals.Wellness Options and PerksDedicated employee parking lot pass with company contribution for full time employees, fully-funded for salaried managersEmployer-subsidized medical, dental, and vision insuranceCompany-funded $25K in complimentary life insurance and $1K/mo. in disabilityOptional Disability, Life and AD&D, Critical Illness, and Accident Insurance optionsAdditional Health & Wellness benefits including prescription and gym membership discountsGenerous Paid Time Off package including Employer Paid Leave plus immediate Paid Vacation accrualsFlexible and understanding work-life equalityFamily Matters Program of 10+ weeks fully paid parental leave for new parents401k employer match, up to 4% of salaryCompetitive wages with ongoing market analysis with annual performance evaluations and compensation adjustmentsDiscounted employee and immediate family hotel rates as low as $59 per night at EOS Hospitality portfolio locationsFood and Beverage discount of 50% Off at EOS Hospitality portfolio locationsDiscounted lodging rates from New England Inn & Resort Association partnersPathways for growth and professional development including training and tuition reimbursementIncentive opportunities for both hourly and managerial rolesSupportive, open workplace cultureCompany-funded Employee Assistance Program for life and mental health resourcesCompensationCompensation for this position starts at $21.00/hrAbout The Press HotelMagnificently reborn, The Press Hotel is proudly rooted in Portland's past. The structure we call home was once the Gannett Building, the historic headquarters of the Portland Press Herald—the state's largest newspaper. While the days of printing presses may be over, we continue to honor our history with thoughtful touches throughout the property. Under new ownership and management by EOS Hospitality, The Press begins its next edition.Onsite, we offer over 100 guest rooms with varying room types, a hyper-local full-service restaurant - Union, and our lobby cafe and bar - Inkwell, as well as meeting and event spaces ranging in size to accommodate corporate groups and social events.Visit us online at The Press Hotel and explore our parent company, EOS Hospitality for more information about the amazing ways we're making a difference.